Z(hold) Call Center/ Customer Service Rep
- Full-Time
- Chesapeake, VA
- ARS-Rescue Rooter
- Posted 3 years ago – Accepting applications
Job Description
Overview:R S Andrews of Tidewater is currently seeking talent to join our high volume, inbound call center.
Responsibilities: This friendly professional will answer customer calls within a busy call-center environment, schedule customer service appointments, and enter data into a computer system. Responding in a timely fashion to customer queries, this individual will take care of our customers’ needs by taking incoming calls and making outbound calls regarding appointment scheduling for maintenance agreements.
Schedule -11:30 am to 8pm M-F and 8-2 on Saturday and rotating Saturday’s. Extended hours are possible when call volume picks up. Saturday rotation is a requirement as well. Must be available to work any of our 3 shifts.
Qualifications:What You Need to Succeed and Grow with the Pros
Required Credentials:
Full-time employees receive competitive pay; comprehensive paid training; medical, dental, vision, and prescription plans; paid time off and holidays; and 401(k) with company match; and healthcare flexible spending account (HFSA). Part-time employees receive competitive pay, comprehensive paid training, and 401(k) with company match. In addition, all employees are invited to participate in our commitment to community outreach, including our extensive support as the Official Global Partner for the Night to Shine prom initiative for special-needs students, sponsored by the Tim Tebow Foundation™.
All candidates are required to undergo pre-employment drug screen and employment background checks.
RS Andrews is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Apply to this Job
Responsibilities: This friendly professional will answer customer calls within a busy call-center environment, schedule customer service appointments, and enter data into a computer system. Responding in a timely fashion to customer queries, this individual will take care of our customers’ needs by taking incoming calls and making outbound calls regarding appointment scheduling for maintenance agreements.
Schedule -11:30 am to 8pm M-F and 8-2 on Saturday and rotating Saturday’s. Extended hours are possible when call volume picks up. Saturday rotation is a requirement as well. Must be available to work any of our 3 shifts.
Qualifications:What You Need to Succeed and Grow with the Pros
Required Credentials:
- Ability to thrive in a fast-paced environment.
- A strong degree of self-motivation to provide exceptional customer service.
- Demonstrated listening and verbal communication skills.
- Proven ability to meet and exceed set goals.
- Experience gathering customer information and keying it into a computer.
- Must be able to work evenings/weekends if needed
Full-time employees receive competitive pay; comprehensive paid training; medical, dental, vision, and prescription plans; paid time off and holidays; and 401(k) with company match; and healthcare flexible spending account (HFSA). Part-time employees receive competitive pay, comprehensive paid training, and 401(k) with company match. In addition, all employees are invited to participate in our commitment to community outreach, including our extensive support as the Official Global Partner for the Night to Shine prom initiative for special-needs students, sponsored by the Tim Tebow Foundation™.
All candidates are required to undergo pre-employment drug screen and employment background checks.
RS Andrews is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.