Workplace Experience Manager

As the Workplace Experience Manager at Vimeo, you are responsible for supporting an office environment that enables Vimeo employees to do their best work. You are often the point of contact for employees, visitors and clients, and should have a passion for customer service, an upbeat attitude, and a professional, personable demeanor. The ideal candidate has impeccable organizational skills, an ideator, is a creative problem-solver, and will thrive juggling multiple tasks and priorities in a fast-paced work environment. If you are a detail-oriented, energetic people person, then this is a great opportunity for you.

What you'll do:

• Act as main point of contact for employees regarding office needs, in office 4-5 days a week
• Office lead for all relevant cultural and office events (e.g., Pride Month, celebrations, Women's Day, to just name a few)
• Project manages Life@Vimeo events
• Primary facilities point of contact for Vimeo; partner with the Building team (coordinate cleaning services, maintenance, etc.) Also responsible for stocking supplies, including snacks and hosting office happy hours!
• Leads partnership with our swag vendor
• Greet visitors and communicate with employees about guest and interviewee arrivals; requires being present at the reception desk a majority of the time.
• Ensure new hires are set up for success, preparing their workstation and supporting them during the onboarding process
• Work with members of the HR team to develop office policies and procedures, and ensure they are implemented appropriately
• Support office-related communications, directing employees when necessary
• Track office supply inventory and order supplies when needed
• Assist with office layout planning and office moves, and identify and design opportunities for office management improvements.
• Partner with Vimeo's IT team to ensure office and individual employee IT needs are met
• Coordinate and manage office events
• Liaise with building and facilities manager regarding office needs and issues as they arise
• Manage all incoming / outgoing mail and packages as well as badge creation support

Skills and knowledge you should possess:

• 4+ years' experience in reception, facilities or office administration
• Embodies Vimeo's principles
• Ability to learn names, faces, and processes quickly
• Strong proactive communication, articulate speaker
• Proven positive attitude and ability to interact with all levels of the business
• Ability to solve problems autonomously, knowing when to ask for help or bubble up issues
• Excellent project management skills
• Impeccable organizational skills and a keen eye for detail
• Experience coordinating and managing events
• Knowledge of G-Suite applications a plus

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Vimeo (NASDAQ: VMEO) is the world's leading all-in-one video software solution. Our platform enables any professional, team, and organization to unlock the power of video to create, collaborate and communicate. We proudly serve our growing community of over 260 million users — from creatives to entrepreneurs to the world's largest companies.

Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse and global community. We're proud to be an equal opportunity employer where diversity, equity, and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture.

Learn more at www.vimeo.com

Learn more at www.vimeo.com/jobs