Workforce Manager

L30 Traffic Control has an immediate opening for a Workforce Manager. We are looking for an individual who is detail oriented and thrives in a position where they will be supporting others. In this role, the Workforce Manager will be working in a high paced environment that requires adapting quickly. This individual should have the ability to make decisions regarding their work methods and require minimal direction (but will receive guidance where needed). The Workforce Manager must be passionate about their contributions to an organization and able to follow established guidelines and procedures. The Workforce Manager will be instrumental in implementing new WFM software, policies, procedures, training initiatives and quality monitoring.

Responsibilities

- Review daily emails from customers and crew leaders for input into schedule

- Daily input of company jobs into scheduling software

- Provide recommendation on software and technology improvements for WFM

- Dispatch traffic control crews on regular and emergency jobs

- Schedule all required assets and staff based on job type, to include scheduling of all off duty police officers

- Skill based scheduling – assigning proper employee skill sets to job types

- Schedule allocation of fleet resources based on job type (trucks, trailers, arrow boards, message boards, etc.)

- Track key performance indicators regarding adherence to company schedule by employees

- Track employee time and attendance

- Ability to work after hours and weekends as needed based on business needs

- Perform other related duties and/or special projects as needed

Required Job Skills

- Attention to detail – to ensure 100% accurate schedule

- Strong analysis, critical thinking, and problem-solving skills

- Strong skills in Microsoft Office, WFM software, Training software

- Excellent communication skills with co-workers

- Ability to work under pressure and with a sense of urgency

- Multi-tasking

- Flexibility to juggle multiple and changing priorities

- Punctual & dependable

*Must be comfortable working with technology and learning new systems*

Preferred, But Not Required

- Experience with TSheets

- Experience with Samsara

- 3+ Years WFM Experience

Pay Will be Based on Experience

L30 Traffic Control is an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline, and termination. L30 prohibits discrimination, harassment, and retaliation in employment based on race; color; religion; national origin; sex (including same sex); pregnancy, childbirth, or related medical conditions; age; disability or handicap; genetic information; Florida National Guard membership, marital status, sickle-cell trait, AIDS or AIDS related diseases; or any other category protected by federal, state, or local law. Violation of this policy will result in disciplinary action, up to and including immediate termination.

Job Type: Full-time

Pay: $45,000.00 - $65,000.00 per year

Benefits:

• Life insurance
• Paid time off
• Relocation assistance

Schedule:

• 10 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Supplemental Pay:

• Bonus pay
• Signing bonus

Ability to commute/relocate:

• Pensacola, FL 32505: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Education:

• High school or equivalent (Required)

Experience:

• WFM: 1 year (Required)
• Scheduling: 1 year (Required)

Work Location:

• One location

Work Remotely:

• Yes