WHC Business Management Risk And Controls Lead, ( C-15)

The Chief Administrative Office reports directly to the Head of Wholesale Credit Risk (“WCR”) and has responsibility for coordinating across all the ICG Risk teams to ensure for efficient management of multi-disciplinary processes. This includes budget management, staffing plans and resource allocation, coordination of regulatory responses, active participation in all the key implementation initiatives affecting wholesale credit, project management oversight, issue management and other critical controls for the independent risk management of Citi's ICG products and clients globally.

CAO partners with 1st, 2nd and 3rd line units to leverage opportunities to improve processes and tools. The organization will continue to build a strong governance culture for ICG Risk and interface globally with regulators to ensure continuity, consistency, and clarity in our interactions.

The centralized Risk Business Management function for WCR will ensure full compliance to our internal policies and ever growing regulatory expectations. The team will focus on proactive limit and issue management, remediation activities, controls, regulatory communication preparations and escalations.

The newly created, Director level, WCR Business Management Risk and Controls Lead will have a focus on proactive determination of controls around Wholesale Credit Risk activities, effective implementation of controls in risk processes, issues management: timely remediation of issues raised by regulators or internal audit directly or indirectly affecting WCR, fostering the issue self-identification process and support to WCR seniors in formulation of those as well as workable corrective action plans. Close cooperation with the Global Risk and Controls team will be a key to ensure full alignment of the WCR organization with guidelines, projects and initiatives of the R&C team in relation to the MCA process, issues management and other remediation efforts.

Responsibilities:

The Business Management Risk and Controls Lead will provide the following to the WCR organization:

• Drive the continuous review and challenge process for control processes in Wholesale Credit Risk. Streamline the controls design and ensure consistency across WCR MGEs.
• Lead the efforts on Wholesale Credit Risk side to ensure for high quality of processes, eliminating gaps and overlaps and tightening the control environment at the same time. Be the primary partner for the QA function in ICM assuring for full alignment of activities and initiatives undertaken by the 1st LoD with the Risk view.
• Coordinate with EMEA, Americas and FICC Business Managers as well as the Business Management Implementation team and ICM on effective implementations of initiatives undertaken in relation to risk and controls.
• Work out a strategy, create and lead implementation of an effective MCA oversight for the entire Wholesale Credit Risk, ensuring for consistency and synergies, both conceptual and operational.
• Have full oversight of a horizontal risk and controls view for the Wholesale Credit Risk: identify thematic issues and work proactively on remediation of those. Stay close to WCR seniors and business partners to hear their views, ideas and business developments. Act as the guardian of sound practices supported by robust controls design for WCR.
• Work closely with the Global Risk and Controls team, act as the primary anchor in WCR risk and controls issues, ensure for streamlined communication with WCR partners and alignment on projects and initiatives undertaken. Lead the coordination of WCR BRCC updates.
• Lead or co-lead the risk and control efforts resulting from regulatory and internal audit remediations in relation to MCA design; support validation of issues closure in the area of controls design.

Qualifications:

• Wholesale Credit risk background: Ability and willingness to understand the ICG business activities, credit risk exposure and to proactively follow market trends is a key success factor. Direct work experience in a credit or market risk-related field (such as Lending or Trading Book) is required.
• Managerial and Risk & Controls experience is strongly preferred.
• An “entrepreneurial” mindset: Success in this role requires the ability to work strongly and excel in the ability to identify and bring on partners to complete a given task. This requires a high degree of drive, self-motivation, persistence, and working business knowledge. Willingness to "roll up sleeves" and a strong work ethic is key to success.
• Ability to thoughtfully and succinctly convey information: A core component of the role’s responsibilities involves conveying information to a wide array of very senior managers. Proven experience in developing strong presentations is a plus. Ideal candidates exhibit strong attention to detail and an ability to tailor the level of detail to the intended audience.
• Ability to working under tight deadlines: Special project work is often time-sensitive. The ability to identify project goals and resources required to meet them quickly, while maintaining consistency in results is key.
• A high degree of partnership and executive presence: The Business Manager attends Board, Management and Regulatory meetings and interacts with senior management on a daily basis. It is important to be able to demonstrate partnership skills to drive consensus among stakeholders who may have different interests.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Education:

• Education & experience: Bachelor’s degree required, preferably in business, finance or related field. Master’s degree preferred. 15+ years of experience in a complex, matrixed organization focused on governance, controls, risk management at a top-tier institution.

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