Wellness Coordinator

Only apply if the following hours work for your schedule:

• Monday-Friday 9:30-7:15

• Saturday 9:30-5:15 & Sunday 9:30-5:15

• Able to work a full day (up to 10 Hour Shifts) if needed

• This position will primarily be Full Time (30-40 hours) Monday-Friday, and likely a 4 day work week. You must be available to work weekends if you are needed.

We are looking for a Wellness Coordinator (front desk receptionist) who is passionate about health with sales experience to join an amazing team at our Greensboro, NC clinic. As a Wellness Coordinator, you will assist patients with registration, information requests, and payment for services. This is a goal-oriented position with bonus opportunities based on the achievement of sales targets. The ideal candidate for this position is self-motivated and determined to ensure the overall success of the clinic each day without supervision.

The Joint Chiropractic was originally founded in 1999 by a Doctor of Chiropractic with a vision to transform the traditional, often misunderstood concept of routine chiropractic care by making it more convenient, friendly and affordable. Today, The Joint has grown to a nationwide network of more than 500 chiropractic offices and counting. Our mission is to improve quality of life through routine and affordable chiropractic care. Our membership plans and packages eliminate the need for insurance, and our no-appointment policy, convenient hours and locations make care more accessible.

We could be a great match if you are:

• An excellent communicator- You write well. You speak eloquently. You can explain just about anything to anyone, and you're comfortable doing so.
• Detailed- You live by the motto that anything worth doing is worth doing right the first time. Every single time. You are focused, and nothing falls through the cracks. Misspelled words or improper grammar? Not you.
• Adaptable- You love to learn and you can adapt quickly. When things change, you know how to go with the flow. If a process doesn't work, you collaborate with your team to create one that does.
• Motivated-There’s no room for micromanaging you. You volunteer for new challenges without waiting to be asked. You’re a whiz at managing your time and can be counted on to successfully reach goals.
• Reliable.-You can't remember the last time you were unable to follow through on a commitment. You keep your schedule maintained so you are able to make meetings and meet daily goals. You haven't missed work in the past because you are dedicated to your great team.

As a Wellness Coordinator, your typical day may include:

• Greeting patients upon arrival & checking patients in to see the Chiropractor
• Presenting and selling memberships and visit packages
• Educating patients on best membership options for their needs
• Answering phone calls and completing sales calls
• Customer Conflict Resolution
• Looking for ways to achieve sales and clinic goals and addressing those with other coordinators and doctors
• Maintaining the cleanliness of the clinic and organization of work space
• Managing files and ensuring thorough documentation in patient accounts
• Participating in local marketing promotions and social media engagement
• Staying updated on membership options, packages and promotions.
• Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
• Participating in weekly and monthly team calls
• Attending quarterly regional staff meetings
• Upholding The Joint Chiropractic’s core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY

Additional Requirements:

• Able to lift up to 50 pounds
• Able to stand and/or sit for long periods of time
• High school diploma or equivalent (associates degree or higher preferred*)
• Able to work weekends/evenings
• Able to use office equipment; computer, scanner, fax, and phone system
• Proficient with Microsoft Office
• Confident in presenting and selling memberships and visit packages
• Cheerful and positive attitude
• Self-Motivated & Driven to Succeed

Job Type: Full-time

Pay: $12.00 - $15.00 per hour

Benefits:

• 401(k)
• Health insurance

Schedule:

• 10 hour shift
• Monday to Friday
• Weekends

Supplemental Pay:

• Bonus pay

COVID-19 considerations:
Must be willing to wear a mask for the duration of your shift and take extra precautions to sanitize the clinic regularly.

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 2 years (Required)
• Sales: 1 year (Required)

Work Location:

• One location

Typical start time:

• 10AM

Typical end time:

• 7PM

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Achievement-oriented -- enjoys taking on challenges, even if they might fail
• Innovative -- prefers working in unconventional ways or on tasks that require creativity
• High stress tolerance -- thrives in a high-pressure environment

Company's website:

• https://www.thejoint.com/north-carolina/greensboro/friendly-center-12001

Work Remotely:

• No