VP - US CCB Client Delivery Controls Manager

The Compl Bus Control Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Contributes to the development, maintenance and implementation of enterprise wide standards and strategies to strengthen and enhance the Bank’s Global AML Monitoring program.
• Provides guidance to AML officers and their business partners globally in all matters affecting the program and works closely with AML Operations and Technology to ensure the most effective use of tools and resources in the Monitoring process.
• Drives various global projects to advance the Monitoring Risk Management Program and is a key contributor to many other strategic AML initiatives.
• Manages framework for identifying and assessing AML regulations and the AML risks for each line of business to determine appropriate risk coverage.
• Identifies and analyzes AML risks, emerging risks, and regulations specific to transaction monitoring
• Establishes framework to assess the AML regulations and risks to identify typologies and required monitoring controls
• Leads Strategic Program Implementations for the Global Monitoring Risk Mangement & Policy team
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Embed a Controls Culture
  • Embed a culture of controls built on effective and proactive identification of issues.
• End to End (E2E) regulatory and policy Compliance.
  • Drive readiness for Compliance Assurance, Audits and Regulatory Exams
  • Coordinate and respond to regulatory and audit inquiries in collaboration with the relevant operations, business, legal and compliance partners
• Supports the Manager Control Assessment process
  • Follow up and monitoring support for the fine tuning, standardization and refinement of GRC
  • Ensure quality and effectiveness in execution of the quarterly testing
  • Consolidation and reporting of obtained test results
  • Coordination support for the Annual Risk Assessment and periodic update of ARCMs
• Leads the implementation of data oriented digital control model
  • Identify KPI/KRI relevant to the ongoing monitoring of controls
  • Assist in the centralization of data in a Controls Dashboard
  • Liaise with Data Analysis and Reengineering team in the automation of the Controls Dashboard
  • Support the Business in the identification and development of digital controls
  • Leads the identification and implementation of digital monitoring solutions
• Overall Risk/Issue Management
  • Support the effective identification, escalation, documentation of Issues
  • Manage the creation, tracking, timely and sustainable resolution, and final validation of Corrective Action Plans.
• Conducting and documenting all forms of risk assessments; including but not limited to provide a controls view during the evaluation of new process/product/systems implementation, performing independent reviews on existing processes and assessing emerging risks.
• Support Client Delivery in the implementation of changes to key policy and regulatory landscape
• Support on the creation of decks for the presentation to the Governance and Risk and Control forums (e.g. BRCC, staff meetings, internal control updates, regulatory steering committees, etc.)
• Coordinate and collaborate with In-Business Controls and Risk & Control teams.
• Provide continuous feedback to managers on areas of improvement for procedures, which combine efficiency, enhanced controls, automation/digitalization opportunities and client experience.

Qualifications:

• 6-10 years AML experience in financial services with a demonstrated understanding of AML relevant business domains.
• experience in AML Transaction Monitoring and/or AML Risk Assessment and the development and compilation of policies and procedures
• management experience
• Balanced blend of analytical skills, problem solving, and reporting and communication skills
• Ability to assess business transactions and products in terms of the associated AML risks
• Advanced organizational skills including attention to detail, multi-tasking and following up
• Experience using databases and other tracking tools to enforce global consistency
• Excellent writing and presentation skills
• Experience working collaboratively across various areas of the organization and presenting to senior management
• Required Licensing/Registration: Series 7, Series 24,

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

• Experience in Audit, Compliance or large complex process areas requiring strong controls
• Controls/regulatory experience and knowledge
• High degree of attention to detail
• Ability to work well under pressure
• Ability to quickly take on new tasks and complete it within deadline
• Strong follow-up skills; demonstrated accountability for role and responsibilities
• Able to handle highly sensitive and confidential data with utmost discretion.

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