Vice President Of Human Resources & Facilities

The mission of East House is to empower individuals with mental health and substance use disorders to recover and live healthy, fulfilling lives in their community. While many worthy organizations in the Greater Rochester area provide much-needed services to those with mental health and substance use disorders, East House differentiates itself by specializing in providing a continuum of housing options and support services for those in recovery. East House recognizes that those in recovery need a safe and stable place to call home, in addition to a supportive living environment to increase the chances of a lasting, long-term recovery experience when living with mental health or substance use disorders. Clients are directed to the appropriate level of supportive housing for their needs, from a group home environment with 24/7 staff support to independent living with easy access to support services provided by East House and other community organizations.

At present, East House owns and manages six Community Residence homes (“group home” concept), four apartment buildings offering supported living, and also works with scattered site apartments throughout the city of Rochester that are owned by third-parties but offer integrated access to supportive recovery services. As clients advance in their recovery process, their housing and service needs change accordingly, and East House staff is there to support them on their entire journey. In addition to housing and supportive services, East House staff coordinate services between third-party providers and clients, working hard to minimize confusion and service gaps. East House staff provides services to assist clients with care coordination, wellness, financial, spiritual, socialization, and education and employment goals, all important building blocks to permanent recovery.

East House was founded in 1966 and has its corporate offices located in the Monroe Square Building on Monroe Avenue in Rochester. The organization is established as a not-for-profit 501(c)3 organization and employs approximately 220 employees.

THE OPPORTUNITY – shape the future of a mental health and substance use disorder organization in the Greater Rochester Area

Leadership of East House is seeking an energetic, accountable Vice President of Human Resources and Facilities to drive effective people strategies to advance corporate goals and strategies. As a member of the organization’s executive leadership team, the VP of Human Resources and Facilities will develop and execute human resource strategies to position East House as an employer of choice in the region. The right candidate will have experience with leveraging all tools available to expert human resource professionals – recruitment strategies, talent management, culture development, employee engagement, performance systems, leadership development, wellness efforts, training, and more to build a high-performing workforce, positioning the organization to deliver high-quality programs and services to the community.

Many terrific organizations are seeking human resource talent in the Greater Rochester area. Why should you contribute your human resource leadership to East House instead of another organization? The answer is simple – relevance and impact. Every individual in our community knows at least one person; a friend, co-worker and/or family member who has experienced a mental health or addiction challenge. The opportunity to lead a human resource department in an organization committed to changing people’s lives, offers the opportunity to give back and have impact on the lives of employees and in turn, on the clients East House serves. For the successful candidate in this role, he/she will enjoy working with highly engaged colleagues for an organization with a terrific reputation, an organization that is positioning itself to be an employer of choice in the community.

In addition to the appeal of the relevance of East House’s mission to our community, the next VP of Human Resources and Facilities will be energized to learn that he/she will have the ability to influence the next phase of growth, engagement, talent development, and culture development for the organization. The organization is kicking-off a new strategic plan which is bold, and the next VP of Human Resources and Facilities will have impact by designing the people strategies that will drive the success of the strategic plan.

Lastly, if you are a human resource leader who has been held back from executing impactful strategies by bureaucratic roadblocks, management rigidity and a stale culture of holding to the “status quo”, you will find a breath of fresh air for your career at East House. We are seeking a true Human Resource leader; someone who delights at the idea of moving our organization forward by leaps and bounds, someone who loves his/her craft and is full of energy and ideas to own and implement. Given East House’s evolution in human resource approach, the successful candidate is free to dream a new future, mentor and motivate staff to develop a culture of engagement, and make a mark on helping Rochesterians on the road to recovery from mental health and substance use disorders.

GOALS AND RESPONSIBILITIES

• Team with the Executive Leadership Team (“ELT”) and staff to develop and execute a three-year strategic plan.
• Develop the ability to articulate the value of East House’s programs, services and approach to current and prospective employees and stakeholders with the goal of advancing East House’s mission in the community.
• Define clear roles and responsibilities for staff under management, optimizing their abilities and interests for the organization.
• Mentor the capabilities of staff under management and provide access to training and development, with a goal of building a best-in-class, creative and accountable behavioral health organization.
• Design an organizational structure and pay structure that is compliant with the mandates of funding contracts and regulatory parameters.
• Work with finance and CEO to manage project expenditures within budget parameters.
• Develop and execute a goal-driven annual department plan based on the organization’s three-year strategic plan. Meeting annual plan goals will be a key measure of success for both the role and East House.
• Develop, monitor, and be responsive to key dashboard metrics that reflect the activity and productivity of the human resource activities, and report performance against goals on a monthly basis.
• Leverage existing technology to provide automated reports that support department, board, and senior management’s need for timely information.
• Create and deploy a recruitment approach that attracts qualified candidates to meet the operational needs of the organization.
• Proactively identify and manage an appropriate response to changes in organizational priorities and economic conditions as needed.
• Leadership of facilities staff and activities, in conjunction with program staff and the CEO

The successful candidate will possess the following:

• Bachelor’s degree in business or Human Resources-related field required; Master’s degree preferred with ten years of human resources experience at a management level, preferable serving as the chief human resources officer for an organization.
• Senior level certification of SPHR from the Human Resource Certification Institute and/or SHRM-SCP from the Society for Human Resource Management.
• Should have experience in all levels of recruiting, benefits administration, compensation administration, employee relations, budgeting, and employment law. Experience with staffing for government contracts and in regulated environments preferred.
• A track record of adaptive approaches in response to the ever-changing needs in creating a high performance staff.
• Experience utilizing the entire “toolbox” available to a sophisticated human resource department, including, but not limited to, applicant tracking systems, talent management tools, best practices in performance appraisal approaches, and cutting-edge recruitment strategies.
• A track-record of success with meeting or exceeding annual goals.
• Experience building relationships with a diverse population of staff and clients – from the homeless to corporate CEOs.
• A track record for developing efficient processes for human resource management, data management and report development, including the practice of holding staff accountable for using data management systems deployed by the agency.
• A reputation for flexibility in response to shifting obstacles and opportunities.
• A reputation for mentoring and motivating staff to their fullest potential, including holding staff accountable for measurable results.
• A natural inclination to “lead by example,” demonstrating optimism, proactive problem identification and resolution, and a sense of urgency.

Compensation:

Wages are determined based on job-related education and experience.

The East House benefits package includes a choice of two affordable HMO medical plans, generous paid time off, a choice of two vision plans, a dental plan, a 401(k) plan with company match and annual safe harbor contribution, short term and long term disability insurance, company paid and optional employee life insurance, flexible spending accounts, financial assistance for employee education and training, employee discount programs, paid mileage, paid holidays, shift differentials, and more.

East House Corporation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. East House Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.