Vice President, Food Operations - Education

  • Full-Time
  • Chicago, IL
  • Sodexo
  • Posted 3 years ago – Accepting applications
Job Description
Unit Description:We are the Communities we serve!
This position is part of the SodexoMAGIC portfolio of business.
Use your passion for service to create positive impact and make a difference in the communities we serve!

SodexoMAGIC, founded in 2006, is a joint venture between Magic Johnson Enterprises, LLC, owned by NBA Hall of Famer Earvin “Magic” Johnson, and the global food services and facilities management company Sodexo. SodexoMAGIC is a purpose driven company, anchored in social progress, that champions supplier diversity, economic development, and sustainability. SodexoMAGIC partners with clients to help them attain their strategic vision by offering Quality of Life Services, including Culinary and Food Management, Engineering and Facilities Management, Housekeeping Management, Nutrition, Benefits, and Reward Services.


SodexoMAGIC is seeking a High Performing Vice President, Food Operations - Education to take us to the next level of success in education in Chicago, IL. Reporting to the Senior Vice President, you will be responsible for the entire scope with a leadership and operational focus on client retention and growth through Employee Engagement, Client Partnerships and Operational Excellence. You will oversee and direct the food service operations for our large, multi-site clients ensuring successful operations and strong client relationships.
Relocation offered!
Key responsibilities include the following:
  • Achieving segment goals by providing the leadership, management and oversight necessary to ensure that the business has the proper solutions, products, metrics and talent in place to effectively grow the organization and meet/exceed defined revenue, profitability targets, and other KPIs.
  • Achieves exceptional client relations and ensures the facility’s product offerings/solutions align with client needs;
  • Contributing to the innovation of services
  • Overseeing proposal development activities, including positioning, strategy development, customer negotiations, contract review, and pricing/costing.
  • Resolving client issues and concerns with agility and professionalism. Establishing organizational protocols and systems to identify client issues, trends, and opportunities and effectively integrate them into area strategies.
  • Balancing retention efforts at current clients with new business development opportunities and reallocating resources across the territory as needed to ensure operational excellence within all accounts.
  • Hiring, growing and developing current and future talent. Providing positive and constructive feedback through coaching, mentoring and counseling.
  • In collaboration with Sales and Brand Teams, designing and implementing Strategic Partnership programs for the area that create value for clients/prospects. Responsible for the area communication and marketing plans.
  • Establishing visibility and relevance for Sodexo in the area’s industry by preparing presentations to management groups, leadership groups and boards to explain the company’s market position and initiatives. As a Change Champion, prepares the area’s culture to adapt to and embrace ongoing, fundamental changes that will enable the business to grow and prosper.
  • Leveraging Sodexo’s commitment to diversity and inclusion to extend Sodexo’s reach in area communities
Requirements include:
  • Documented successful experience managing multi-site operations in management of food.
  • Food experience in education environment.
  • Experience managing large scale food operations in a complex, multi-unit portfolio.
  • Excellent communication and interpersonal skills.
  • Documented experience leading a large team(s) to achieve outstanding results.
  • Strong experience managing multiple union workgroups.
  • Vast experience managing complex financial contracts.
  • Extensive knowledge and experience managing & guiding complex profit & loss Statements.
  • Demonstrated business and financial acumen with experience forecasting, budgeting and making necessary adjustments on a week over week basis to ensure successful financial operations.
Working for SodexoMAGIC:

How far will your ambition, talent and dedication take you? SodexoMAGIC fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles. We support these values and help them thrive in each employee.


SodexoMAGIC is an EEO/AA/Minority/Female/Disability/Veteran employerPosition Summary: Serves as the primary representative for client accounts within a designated geographic area including policy compliance, staff training and development, financial performance, and client retention. Responsible for successfully coordinating and directing all activities within the area through DMs, regional support staff and regional employees. Works in all matters relating to contract and account operations. Ensures that all employees under his/her operational control comply with all client, government, corporate and Division policies and procedures.Qualifications & Requirements: Basic Education Requirement - Bachelor's degree or equivalent experience
Basic Management Experience - 10 years
Basic Functional Experience - 10 years of multi-unit, support, or strategic leadership experience
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
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