Vice President – Business Development & Delivery

Vice President – Business Development & Delivery

Lead, evolve and grow a transformational consulting business as WNA’s Vice President, Business Development and Consulting Service Delivery. Position, sell and manage delivery of business transformation and information technology solutions and consulting services to local, regional and national clients.

Base salary plus variable compensation. Significant wealth-creation opportunity. $300,000 – 600,000+ annual compensation based on target revenue generation and delivery realization. No cap on earnings. Dallas and Atlanta based roles.

If you are a confident, experienced executive with a history of sales and delivery results and great contacts and relationships in your local and regional markets at the buyer level, this is a spectacular opportunity to sell, deliver, manage and grow a consulting business around you. Join our Atlanta-based executive team. Provide your insight and guidance to shape the future of WNA, and lead in the growth of WNA’s US business with a powerful capability.

Essential Duties and Responsibilities

Lead, grow, and manage WNA’s business, including business development, delivery, recruiting, retention, development of knowledge capital, finance, and business administration.

Qualify and prioritize leads and close sales of business and IT solutions and consulting services with large client organizations. Articulate knowledge of business and information technology consulting services, and apply to a consultative sales approach.

Demonstrate knowledge of target industries and businesses, business operations, information technology and networks in the delivery of client services. Leverage familiarity with the local and regional markets and industries within these markets, including Telecom, Mobility, FinTech, Financial Services, Insurance and others, to capitalize on WNA business opportunities.

Build exceptional, dynamic delivery teams. Lead, manage and review ongoing delivery, delivery quality and client satisfaction and advocacy. Delight customers with acceleration of transformational business programs, including Cx, digital, technology and architecture transformation, product launch, business integration, and program and project leadership and integration. Drive innovative cloud, data, fintech, mobility and network programs.

Additional responsibilities include:

• Understand and clearly articulate business problems and develop solutions.
• Identify and position WNA’s distinct competitive advantages. Articulate business case and ROI of WNA solutions to clients.
• Initiate and develop senior level contacts including C-level contacts, but able to build relationships at all levels within target client organizations, including lower and middle managers, and business and technical staff. Build on existing contacts and relationships with current and targeted clients.
• Manage the business development lifecycle and account strategy.
• Create new services and solutions to solve current or future business problems.
• Review market analyses to determine customer needs, price schedules, customer investment, and discount rates. Upsell current clients.
• Manage WNA senior executive participation in the sales and delivery process.
• Work with staffing and recruiting to build high performance delivery teams for your clients.
• Accelerate client transformation. Manage a consultative solutions delivery process. Participate in WNA Delivery Quality Assurance review to manage client and WNA risk, enable high quality delivery and ensure customer satisfaction and to maximize WNA revenue opportunities, cash flow and profitability.
• Monitor and evaluate activities, services and products of the competition.
• Deliver value to clients through personal service delivery and client billable hours.

Experience and Knowledge

• Successfully led and closed large ($5 - 25 million+) deals. Successfully led delivery organizations.
• Experience with target markets, target industry companies, business and IT consulting, and/or technology and business services sales to companies.
• Knowledge of business, industry, regulatory and information technology.
• Knowledge of core business processes, including customer experience, marketing, sales, product launch, order management, customer care, call center, billing, finance, network, operations support. Familiar with market and operational strategy development.
• Knowledge of business and IT solutions and services including business transformation, business process optimization, enterprise technology integration, full software development life cycle (SDLC), cloud solutions, solution and data architecture, project leadership and management, program management, customer experience, CRM, mobility, billing, cloud/SaaS services, agile delivery, process and systems outsourcing, managed services, offshore development, testing and knowledge of core legacy and new technology systems environments.
• Apply evolving practices and technologies e.g. Data Analytics, Machine Learning, AI, Blockchain.
• Familiarity with WNA national / regional / local competitors including Accenture, IBM, PWC, HP, Deloitte, CapGemini, Cognizant, Infosys, TCS and others.
• Knowledge and existing network of contacts for potential business partners and alliances.
• 12 – 20+ years business, technical and/or consulting experience. Bachelor’s degree and top grades from a top school. MBA or relevant graduate degree preferred.

Competencies and Attributes

To perform the job successfully, an individual should demonstrate the following characteristics and competencies that define the culture at WNA:

Leadership – Inspires positive action leading to desired results; Motivates teams, both WNA and client, toward a common goal; Leads by example; Models an economy of effort and achievement; Demonstrates a standard of excellence that creates alignment around business benefits and objectives.

Integrity – Shares principles and values core to WNA, including honesty and teamwork.

Customer Service – Responds promptly to customer needs; Solicits customer feedback to improve sales and service; Responds to requests for service and assistance; Meets commitments; Manages difficult or emotional customer situations.

Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Business Acumen – Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with Market Segment goals.

Strategic Thinking – Develops strategies to achieve client business goals; Understands clients strengths & weaknesses; Analyzes market and competition; Identifies clients external threats and opportunities; Adapts solutions to changing conditions.

Innovation – Takes initiative; Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for solving problems and identifying business needs; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention and gains trust of the client.

Oral Communication – Speaks clearly and persuasively in positive or negative situations; Influences and negotiates without conflict; Listens and gets clarification; Responds well to questions; Demonstrates executive level conversation and presentation skills, including deft objection handling; Generates excitement and enthusiasm.

Written Communication – Writes clearly and informatively; Varies writing style to audience; Presents numerical data effectively; Edits work for spelling, grammar, punctuation and overall quality; Able to read, interpret and summarize large volumes of written information.

Presentation – Develops vivid images and stories to support communications; Incorporates graphics, data and text in a seamless and coherent way to help clearly articulate and summarize client challenges and solutions and WNA’s value proposition. Hands on creation and creativity with presentation development tools including PowerPoint, Excel, Visio and others. Outstanding presentation delivery.

Analytical – Synthesizes complex or diverse information; Collects and researches data from appropriate sources and applies data science and data analytics; Uses intuition and experience to complement data.

Strong References – Has a strong network of references willing to speak to character, integrity and past success.

About WNA
WNA is a global business transformation consulting, program leadership and life-cycle IT services company. WNA’s North American business is a dynamic environment with excellent opportunities for people who want to join a growing business and provide unsurpassed client service and leadership to some of the top companies in the world. We serve clients in the communications, mobility, financial, fintech, and insurance industries among others, and we support our clients to provide solutions to some of their toughest business and technology challenges. Great opportunities for those who want to lead and contribute to the growth of our North American and global business. If you have not heard of us yet, you will. WNA.

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