Veterinary Receptionist

Our high volume 24 hour emergency veterinary hospital in Arizona is looking for an experienced veterinary receptionist

Arizona Veterinary Emergency & Critical Care Center has been a leader in providing the Valley’s veterinary emergency and critical care services since 1974. We operate 24-hours a day, seven days a week, to provide comprehensive and compassionate emergency and critical care for animals.

RECEPTIONIST JOB REQUIREMENTS:

• Demonstrate excellent customer service and communication skills.
• Display compassion and patience toward clients.
• Interact positively in a team environment with members of medical treatment team.
• Answer incoming phone calls from clients, veterinarians, and employees.
• Greet clients and pets upon arrival.
• Handle emergency situations efficiently and calmly.
• Present billing estimates to clients and collect money for bills.
• Admit and discharge animal patients.
• Provide regular updates to clients regarding the status of their pet and/or wait time.
• Document phone conversations in electronic system.
• Maintain and file patient records and complete all necessary paperwork.
• Enter patient information into company electronic system.
• Maintain cleanliness of facility including sweeping, mopping, and wiping down surfaces.
• Other tasks assigned by supervisor.

Other Requirements:

High School Diploma or GED. Computer proficiency required. One year of experience as Client Administrator, Receptionist or customer service related job. Ability to multitask.

Receptionist Preferred Skills:

Familiarity with popular breeds of dogs and cats. Knowledge of veterinary medical terms. Education or experience in veterinary field. Ability to work various shifts including all major holidays.

Job Types: Full-time, Part-time

Job Type: Full-time

Pay: $13.00 - $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• Holidays
• Weekends

Supplemental Pay:

• Bonus pay

Education:

• High school or equivalent (Preferred)

Experience:

• Veterinary Experience: 1 year (Preferred)
• Front Desk: 1 year (Preferred)

Work Location:

• One location

EMR Used:

• Not listed / Other

Benefit Conditions:

• Only full-time employees eligible

Work Remotely:

• No