Veterinary Receptionist

Job Description

Veterinary Receptionist

CENTRAL PASCO VETERINARY CARE

Lutz / Land O’ Lakes, FL

We are a progressive small animal hospital in Land O’ Lakes/Lutz, FL seeking team members for our growing veterinary care center.

Qualified candidates should have a passion for high standards of patient care, excel in communication/client service skills, and are motivated to be part of a progressive and positive team. Computer and Typing skills are essential.

Check out our website www.CentralPascoVetCare.com for more information about our hospital, our team, the care we provide, and the contributions we make to the community with volunteerism, outreach, disaster relief, and sponsorship of events. Be part of a great team that sincerely cares about pets and their people.

Pay scale based on experience/skills set.

Equal opportunity employer and drug-free workplace - Testing required.

Non- Smoking Hospital Campus

Please inquire by sending an email of BOTH a COVER LETTER and resume for consideration. No phone calls please.

Skills and Responsibilities (further clarified with Team Member Handbook):

· Proficient in handling multi-line telephone system

· Exceptional oral and written communication skills

· Interpersonal skills

· Basic computer skills (Microsoft Office, Word, Excel, E-mail) AVImark preferred

· Strong organizational skills

· Typing skills and speed (accuracy, grammar, and spelling)

· Payment handling and basic transaction skills

· Interacting with patients and clients with positive communication

· Helping maintain the flow of patients

· Ability to understand & follow directions

· Follow all policy & procedure training task lists & manuals.

· Actively clarify hospital services

· Practice superior patient & client care, and support of the veterinary medical team.

· Maximize efficiency with a detail oriented approach

· Provide professional and exceptional service at all times

· Assist incoming clients by completing the required documentation

· Ensure prompt service

· Assist outgoing clients by providing all necessary instructions, invoices, and scheduling future appointments

· Manage client transactions and maintaining accurate balances

· Utilize proper opening and closing procedures

· Sanitize, organize, and restock exam rooms and treatment area after each patient visit

· Laundry- washing, drying, folding, restocking towels & blankets

· Follow OSHA & hospital regulations to ensure safety of patients, clients and team

· Able to lift at least 35 pounds

· Able kneel, stand or reach for extended periods of time.

· Hours fall within Monday through Saturday.

· Other job duties as assigned.

· Job Types: Full-time, Part-time

Job Types: Full-time, Part-time

Pay: From $12.25 per hour

COVID-19 considerations:
We are providing Veterinary care services responsibly with curbside interaction only. With the use of technology we can continue to stay in close contact with our pet parents. We practice strict team protection and facility sanitation with UVC trolleys.