Veterinary Receptionist

Seeking an independent, compassionate Receptionist to join our team!Schedule:This position is full time at 36 to 39 hours per week. Schedule will include Tuesdays and Thursdays from 7:30am to 8:30pm with a one-hour lunch, Fridays 7 or 7:30am to 6:30pm, every other Saturday, and one Sunday per month. Other shifts will be filled in as needed. Why Indian Tree Animal Hospital in Arvada, CO?We're focused on making sure our hospital has the right tools to allow our doctor and medical staff the ability to provide excellent service and care. In addition to diagnostic and preventative services, our hospital is equipped with digital radiography, digital dental radiography, in-house labs, CO2 laser, cold laser therapy, ultrasound. We also offer acupuncture, orthopedic surgery, and echocardiogram services (through specialists).Our team is committed to each other and our community. You can find us:

• Volunteering with our sister hospital (5280 Veterinary Care) at Railyard Dog Park each month
• Enjoying frequent staff outings and holiday parties
• Supporting the Indian Tree Companion Animal Fund (ITCAF) — A fund clients can donate to to help with the costs of care for animals whose families are unable to afford treatment

Our team wants you to know."I work with an amazing crew from Doctors to technicians to CCR's. Not only do they bring a smile to my face, they help make my job so much easier and bring a fun aspect to my otherwise serious side. I also enjoy interacting with our clients and sharing in all their sorrows and joys. Though this is a very emotional career filled with many, many stressors, I can't imagine doing anything else!" Who are we looking for?Applicants must have a professional work ethic, positive personality, excellent communication skills, the ability to multi-task efficiently in a fast paced environment, provide a calm demeanor and have a passion for delivering exceptional care to clients. Prefer applicants to have veterinary experience, but will consider front desk experience over two years in any other field. Responsibilities:

• Greet clients and their pets and complete the appointment sign in process which can include: inputting and retrieving information from the computer, confirming the reason for the appointment, receiving and confirming the client's contact information, letting the medical team know the patient has arrived and escort the client to the exam room with their pet.
• Assist clients with check-out including, but not limited to: ensuring services and product sales are correctly accounted, using the practice management software system, handling money, processing credit and debit cards, accepting and recording various forms of payment, and setting future appointments for follow-up visits.
• Answer phone calls from clients requesting appointments, asking questions about the hospital, requesting medication refills and call into pharmacy if needed as authorized by a veterinarian.
• Make outbound phone calls to remind clients of upcoming appointments as well as reminding owners to fast their pet for surgery, set appointments for pets due for services, etc.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology and pet behavior.
• Assist in cleanliness and maintenance of the hospital to ensure a great client experience.

Benefits:We're dedicated to your well-being and offer a comprehensive package and professional development opportunities to support your work and home life. These include:

• Competitive salary
• Medical, dental, vision, and prescription drug benefits for you and eligible dependents
• Paid time off for full-time employees
• 401(k) plan
• Continuing education allowance
• Guardian voluntary benefits

Looking to relocate?We're so proud of our four-season city! Head to History Olde Town for a day of shopping, dining and entertainment, or head over to our many hiking, biking, and horseback riding trails (we have 125 miles of them)! If visiting a city is more your thing, Boulder and Denver are both just a stone's throw away. With so much to do, we promise you'll never find yourself bored on a weekend or day off!