Veterinary Front Office Manager

Veterinary Front Office Manager

Are you an experienced Customer Service Representative who wants to utilize your skills & experience to lead an incredible team who will value your leadership? Then Surfside Animal Hospital is the place for you!

We are looking for a full-time Customer Service Representative to lead our CSR team and become our Veterinary Front Office Manager. We are a local small animal Veterinary Hospital in Oceanside offering a full complement of services to our clients. We have wonderful clients and our team is friendly and excited to have new team members join us!

Our benefits for full time employees

• Medical, Dental & Vision
• Paid Vacation
• 401K
• Veterinary discounts
• Holiday Pay
• Veterinary Services Benefits

Our ideal candidate will pay excellent attention to detail, will communicate well with other team members and clients, and take pride in their work.

We are looking for a Customer Service Representative who has at least 3 years of experience, and experience working in a Veterinary Hospital is a plus!

Job duties include:

• All general CSR duties
• Training CSR staff
• Organizing and maintaining the workflow for the CSR team
• Client Conflict Resolution
• Client Communication
• SOPs for CSR’s

We are also offering a $500 signing bonus

Check out our website for more information about our hospital https://www.surfsideanimalhospital.com

Interested? Send us your resume and cover letter.

Job Type: Full-time

Pay: $17.00 - $22.00 per hour

Job Type: Full-time

Pay: $17.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Weekend availability

Supplemental Pay:

• Signing bonus

COVID-19 considerations:
All appointments are curbside. We are conducting frequent cleanings and using appropriate disinfectants to help protect our hospital environment. All our employees inside the hospital wear masks at all times.

Experience:

• Veterinary experience: 1 year (Preferred)
• Customer service: 3 years (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: One location