UX Designer - Merchandising

This is an environment unlike anything in the high-tech world and the secret of Costco’s success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST. Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others. In 2018, Costco contributed over $39 million to organizations such as United Way and Children's Miracle Network Hospitals.

Costco IT is responsible for the technical future of Costco Wholesale, the second largest retailer in the world with wholesale operations in twelve countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed. As proof, Costco consistently ranks in the top five of Forbes “America’s Best Employers”.

Costco is looking for an experienced User Experience (UX) Designer with intermediate to expert visual design skills to join its Merchandising team. The UX Designer draws from a broad range of UX generalist skills, including user research, information architecture, interaction design and prototyping to create compelling user experiences in a fast-paced environment. The ideal candidate will be a collaborative and creative problem-solver who communicates effectively while working with a diverse group of stakeholders and executive level leadership.

If you want to be a part of one of the BEST “to work for” companies in the world, simply apply and let your career be reimagined.

ROLE

• Collaborates with solution architects, system analysts, software developers, full stack engineers, quality engineers, business users and other stakeholders to design exceptional user experiences for multiple products concurrently.
• Solves complex design problems through a user-centered design (UCD) process that accounts for user goals, business requirements and development needs.
• Uses a variety of iterative design methods to drive thoughtful design decisions including sketches, process flows, wireframes, and interactive simulations/prototypes.
• Analyzes and evaluates current user interfaces and proposes usability improvements (i.e. expert reviews).
• Conducts competitive analysis research to better understand prevalent interaction designs/solutions.
• Creates interactive simulations/prototypes to help project teams, stakeholders, and users explore and understand proposed business solutions.
• Maintains and enforces UX style guides, UI standards and interaction design pattern libraries.
• Mentors and aids junior designers in the design process by providing guidance and feedback to ensure growth in UX disciplines.
• Solves complex design problems through a user-centered design (UCD) process that accounts for user goals, accessibility, business requirements and development needs.

REQUIRED

• Minimum 2 years’ experience doing UX design, visual design, interaction design, or similar role.
• Expert knowledge of design tools including Sketch and Invision.
• Experience working with other design-related software such as Photoshop and Illustrator.
• Solid understanding of mobile UI patterns/interactions and experience designing for native mobile applications (iOS and iPadOS).
• Demonstrated proficiency with selecting appropriate UI patterns and applying UCD methodologies to effectively solve design problems.
• Strong understanding of responsive web design principles, techniques and frameworks.
• Strong understanding of responsive iOS and iPad design principles, techniques and frameworks.
• Experience with front end development technologies (HTML/CSS).
• Creative and pragmatic problem solver with a strong attention to detail.
• Strong presentation and facilitation skills to clearly communicate design decisions and influence business process owners and stakeholders.
• Iteratively refine designs based on feedback and collaboration with executives, managers, and peers.
• Strong time management skills and the ability to be self-directed when needed.
• Strategic thinker able to act tactically and solve problems quickly.
• Ability to manage multiple projects at one time.
• Aware of current and emerging industry trends and best practices.
• Strong understanding of accessible design principles and familiarity with WCAG 2.1 guidelines.
• An online portfolio or samples of work demonstrating the ability to create great user-centered design solutions.

Recommended

• Bachelor's degree in Design or a related field or equivalent experience.
• Experience designing cross-channel user experiences for web and mobile.
• Experience designing user interfaces in an enterprise environment.
• Comfortable designing for both B2B and B2C projects.
• Strong experience with form design.
• Can work with both Mac and PC platforms.
• Ability to plan and conduct user research activities such as personas, user stories, competitive analysis expert reviews, user interviews/contextual inquiry, field research and surveys.
• Experience with planning and executing usability tests and reporting results back to project teams and business stakeholders.

Required Documents

• Cover Letter
• Resume

California applicants, please click here to review the Costco Applicant Privacy Notice.

Apart from any religious or disability considerations, open availability is needed to meet the needs of the business. If hired, you will be required to provide proof of authorization to work in the United States. Applicants and employees for this position will not be sponsored for work authorization, including, but not limited to H1-B visas.