UX Designer

Job Description:

We are seeking a User Experience Designer to join the Bernstein Digital Client Experience Group’s UX Team in Nashville, TN.

About Us:

We’re a small UX team immersed in the world of investing for individuals and families, as well as investment support technology, with vast resources at our fingertips to learn even more about the broader world of global finance. We’re led by a Service Designer/UX hybrid and our commitment is to ensure user-centered thinking is a driving force behind our company’s technology decisions.

About You:

You are a passionate, self-driven user experience designer with 4-5 years of full-time experience (or equivalent) creating thoughtful digital user experiences across app and web platforms for various mobile and desktop devices. You are someone who knows the ropes of executing on real-world projects, and you have worked very hands-on with development teams in your process. You have also collaborated heavily with stakeholders in product management and/or business strategy, and are comfortable communicating your work to any audience, as well as skilled at aligning teammates and stakeholders around your ideas.

You have at least some experience in all parts of the UX cycle from user research, through wireframing and prototyping, to high-fidelity UI design - with deepest expertise in information architecture and interaction design. You will also be able to show that you have had leadership responsibility in the past, whether it was leading UX process/strategy on a feature level or on a larger scale. Candidates with UX evangelism experience will stand out.

We are looking for someone naturally collaborative, curious, motivated, communicative, responsible, and conscientious, who is interested in creating high-quality UX deliverables as well as owning feature-level UX strategy. Plus, you’ll be generous and supportive with teammates and colleagues, especially if they are less familiar with your UX process.

As much as you are self-motivated and driven to push projects forward, you are also comfortable prioritizing and planning your workstreams in an environment that moves quickly, as well as standing up for the integrity of the UX process and being the primary advocate for our various end-users.

Company Description:

For over 50 years, Bernstein Private Wealth has been a pioneer in investment management. Our research-based, integrated approach continues to challenge the status quo. Bernstein operates offices in the USA and Tel Aviv.

Bernstein is just one part of AllianceBernstein (AB). AllianceBernstein L.P. (AB) is a leading global investment management firm that offers high-quality research and diversified investment services to institutional clients, individuals and private clients in major markets around the world. AB employs more than 500 investment professionals with expertise in growth equities, value equities, fixed income securities, blend strategies, and alternative investments, and, through its subsidiaries and joint ventures, operates in more than 20 countries.

Role Description:

The User Experience Designer will be an experienced UX generalist responsible for driving forward UX research and design on new features and products being developed for external (client) use as well as internal (employee) use within Bernstein. This role collaborates heavily with developers, project management, business analysts, product owners, and our end users in an agile process, to deliver high-quality and timely research and product designs, including information architecture, screens, user flows, prototypes, and interaction paradigms that balance user, business, and technology needs.

Key Responsibilities:

• Interfacing with high-level stakeholders to understand deeper needs & business goals

• Working with developers and business collaborators to understand technical constraints, and uncover hidden assumptions and/or new possibilities for action

• Continuously collaborating with developers, business analysts, product managers, researchers, and other designers, while flexing your UX process to select the best UX methods for each project/point-in-time

• Advocating for and leading both generative user research and usability testing

• Translating user research findings, team input, and broad business goals into actionable product and feature ideas

• Using information architecture and interaction design best practices to create user flows, screen layouts, and interactive elements that:

• Fit into existing complex web & mobile products, features, and hierarchies

• Are technically feasible and use existing design patterns and systems wherever possible

• Applying previously-created visual designs & UI patterns to new wireframes & flows, and on some projects, creating new visual designs & UI patterns

• Working closely with developers to tweak implementations and adjust designs to bridge any design/dev gaps

• Leading in-person or virtual brainstorming or other UX workshop sessions

• Flexibly iterating throughout the design process to accommodate new information

• Confidently communicating design decisions to collaborators and high-level stakeholders

• Standing up for the integrity of the UX process, acting as the voice of the user and advocating for user-centered strategy at all times, and supporting strategic product decisions with user-centered information

• Evangelizing UX within project teams, Bernstein, and the wider AB audience

• Staying updated with current UX industry and competitive changes
  

Job Qualifications: (The ideal candidate will have…)

• 4-5 years full-time UX experience (or equivalent)

• Leadership/ownership experience in UX strategy, information architecture, and wireframing/interaction design for thoughtful digital user experiences on app & web platforms across mobile & desktop devices

• Additional, substantial hands-on experience in user research and visual design/detailed UI design (and a desire to do more/lead in these areas)

• Heavy experience on production teams, releasing actual digital products into the wild in cross-platform environments

• Heavy experience in direct, hands-on collaboration with developers, business analysts, product managers, researchers, other designers, and high-level stakeholders

• Demonstrable capacity for handling product/UX complexity (financial services experience will stand out)

• Have participated in or led virtual brainstorming sessions or other UX workshop formats

• Have working knowledge of how front-end languages work (including HTML5, CSS3, JavaScript, Swift, etc.) and interaction design implications

• UX evangelism experience a plus

• Fluency in Adobe XD (all design, prototyping, sharing/developer collab workflows) a plus

People of color, women, and those who identify as LGBTQ people are encouraged to apply. AB does not discriminate against any employee or applicant for employment on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability, marital status, citizenship status, sexual orientation, gender identity, military or veteran status or any other basis that is prohibited by applicable law. AB’s policies, as well as practices, seek to ensure that employment opportunities are available to all employees and applicants, based solely on job-related criteria.