User Communications Designer

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

TikTok's User Operations team ensures we're delivering on our mission through all of our user-facing communication efforts, helping establish TikTok as our users’ favorite daily experience. We're looking for a highly organized, independent Designer to execute our user communications strategy.

The Designer will work with our User Communications Email Strategy & Operations Manager to create original designs and templates for our creator newsletters. You must be capable of sorting through many competing priorities, defining processes, executing with precision, and succeeding in a complex and fast paced environment. This role will liaise with the Content Partnerships, Marketing, Tools and Reporting, Content Programming and Product Operations teams.

Responsibilities

• Develop original dynamic and responsive templates to support both one-off and lifecycle campaigns
• Make recommendations to improve and optimize our communications through optimized content, using insights and data
• Directly manage day-to-day escalations and troubleshooting of issues
• Work with Email Strategy & Operations Manager to learn and apply best practices

Qualifications

• 4-year degree in graphic design or related field
• 4-year degree in graphic design or related field
• 2+ years work experience as a graphic designer or related position and experience working in a fast-paced environment
• Proficient in Adobe Creative Suite & Figma
• Solid understanding of creative excellence and best in class tactics by channel
• Excellent typographic skills; Video and motion graphic skills are a plus
• Understanding of design elements: color, composition as well as sensitivity to aesthetic and seasonal trends
• Ability to flex across a broad range of creative styles
• Proven track record of operating independently, demonstrating creativity, and managing multiple projects simultaneously with a strong attention to detail
• Team player, ability to engage on all levels of the organization
• Passionate about entertainment and digital content; Knowledge of the media landscape and major trends in the industry
• Solid understanding of the TikTok user experience

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok/ByteDance is committed to providing reasonable accommodations during our recruitment process. If you need assistance or an accommodation, please reach out to us at Recruiting.Corp@tiktok.com.

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