(USA) Specialist, Community Health Care - Walmart Health

Position Summary.

What you'll do.

Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business
needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on
improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities. This role will be a motivated self-starter
capable of solving problems for themselves and others as this environment is a start up mentality that often requires going above and beyond
to find solutions.
Collaborates with the community health worker team; creates and maintains a repository of community resources by using Microsoft Office (for
creation), SharePoint (for housing/organizing), and Zoom teleconferencing, using other technology platforms for communication when appropriate;
coordinates and supports community events in the Walmart Health Center and in the local community; performing data entry utilizing a computer and
various software.
Provides health resources and programs to customers by meeting customers and conducting needs assessments; assisting customers with the
development of health management plans and goals; connecting customers with community resources (for example, senior centers, homeless
shelters, food pantries); helping customers complete applications for benefits (for example, insurance, SNAP food benefits); assisting customers with
the organization of personal matters (for example, financial and health records, appointment scheduling, prescriptions refills); and utilizing electronic
databases to document and maintain records of customer encounters and interactions.
Working with customers to meet their health goals by contacting customers in person, by phone, or in writing to ensure they have completed required
or recommended actions; conducting customer interviews and providing coaching to identify and troubleshoot barriers and connect to additional
resources as needed; providing feedback to health service providers to improve service accessibility or acceptability; working with state and federal
public health programs to improve resources, services, and programs.
Increases customer awareness and utilization of resources, services, and programs by conducting outreach for medical personnel or health
organizations to implement community health programs; expanding knowledge and understanding of community health resources, services, and
programs; working with other community healthcare workers to create a directory of community resources; conducting group presentations and health
screenings within the Walmart Health Center and community settings; collaborating with the behavioral health and physical health care teams
regarding customer problems and needs; and attending community meetings, health fairs, and community advisory committee meetings to
understand community health issues and build relationships with community healthcare members.
Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business
needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on
improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.
Models compliance with company policies and procedures and supports company standards of ethics and integrity by incorporating these into the
development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in
executing business processes and practices.
Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and
guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and
building commitment for perspectives and rationales.

Minimum Qualifications.

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

2 years’ experience in community outreach, customer service, social service, or related field.
1 year's experience working autonomously with minimal supervision.
1 year’s experience using intermediate functionality of Microsoft Office Suite

Preferred Qualifications.

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Knowledge of health resources in the local area’s community

Primary Location.1580 BRANAN FIELD RD, MIDDLEBURG, FL 32068-8427, United States of America