Unit Receptionist

Job Description

Performs general clerical and receptionist duties supporting the patient care unit, including preparing, compiling and maintaining records.

Job Responsibility

• Performs a variety of duties relative to admission, discharge and/or transfer of patients.
• Prepares patient charts and assembles new admission packets.
• Transmits discharge notices to appropriate departments.
• Notifies assigned departments when patients are admitted, discharged, transferred, placed on “condition serious” list, expired, etc.
• Performs a variety of clerical duties required to maintain accurate charts.
• Reviews patient charts and other related data for accuracy and completeness of information.Ensures required signatures have been obtained.
• Files all hard copy documents in patient charts.
• Assembles discharged patient charts and forwards completed chart to Medical Records within established time interval and hospital guidelines
• Performs a variety of clerical duties essential to operation of patient care unit, as directed.
• Schedules patients for special tests, consultations, transportation, etc.
• Prepares various records and reports (i.e daily census, staff attendance).
• Distributes mail, packages and flowers to patients.
• Maintains current and neat bulletin, directory and locator boards for unit.
• Maintains chart areas, desks, files, etc in a neat and orderly condition.
• Notifies supporting departments of needs/changes on patient unit (i.e environmental, maintenance, dietary issues).
• Maintains department supply inventory.
• Acts as a receptionist on unit.
• Directs and provides information to visitors.
• Uses appropriate telephone etiquette and knowledge of telephone system to facilitate communication of the patient units.
• Answers intercom, assists visitors and distributes incoming mail.Answers routine questions or refers to appropriate individual for reply.
• Receives and transmits messages accurately and promptly.
• Acts as representative of hospital to patients and visitors and as such is appropriately attired and promotes good public relations.
• Provides coverage where needed at the request of supervisory staff.
• Accesses medication delivery and/or medication areas, as authorized, in the performance of required duties, as needed.
• Performs related duties, as required.

• ADA Essential Functions

Job Qualification

• High School Diploma or equivalent, required.
• Prior clerical experience, preferred.
• Typing 30 wpm and/or data entry skills (80 keystrokes per minute), required.
• Ability to communicate effectively.