Treatment Coordinator

About Us:

At ClearChoice, our objective is to ensure the highest quality of care by not only using specialists to deliver treatment, but to have all the specialists at one location, working together as a team, and supported by state-of-the-art imaging equipment and an on-site lab. We are committed to providing life-changing procedures to our patients while they experience world-class customer service.

Responsibilities:

Patient Intake:

• Work under the general direction of the Front Office Administrator
• Admit patients
• Create medical charts
• Work with the clinical staff to schedule patients and ensure that the center’s work flow efficiently runs
• Answer and direct all incoming calls
• Create a welcoming environment that puts patients at ease and introduces them to our office that offers a world class experience
• Process timely and accurate billing of claims per guidelines and policies
• Perform and document collection activity timely to resolve issues at the earliest stage of the process to meet accounts receivable targets
• Review and correct claims for errors identified pre and post submission of the claim Identify research and resolve differences in payment versus expected payment and non-payment
• Utilize problem-solving skills to support center and colleagues for resolution of issues
• Update and manage center calendar
• Order and organize collateral as needed
• Monitor patient wait times and work with staff when running behind to help get caught up
• Assist Front Office Administrator with the following duties
• Ledger ADA codes
• Maintain accuracy in fee schedule
• Be familiar with procedure codes
• Assist dental assistants when necessary Work with patients for financing and fee processing
• Know daily deposit amounts and make reports as requested
• Perform all other duties as assigned

Qualifications:

• Medical experience preferred and Dental experience Preferred
• Previous experience working patient admissions
• Previous experience scheduling medical appointments and treatment plans

Benefits:

We offer a very competitive compensation and benefits package, including a quarterly bonus opportunity, along with health insurance, vacation and paid time off. EOE

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift

Supplemental Pay:

• Bonus pay

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: One location