Travel Gaming Technician

IGT is the global leader in gaming. We enable players to experience their favorite games across all channels and regulated segments, from Gaming Machines to Lotteries to Interactive. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has over 12,000 employees.

The Gaming Services Technician is responsible for performing a variety of duties related to the basic troubleshooting, maintenance and repair of gaming terminals while in a casino and gaming service environment.

• Perform installations, de-installations and relocations of game devices.
• Troubleshoots gaming equipment to determine cause of failure and perform necessary resolution, escalate when necessary. This may include swapping failed equipment, cleaning and/or repairing the malfunctioning component.
• Set up game options and test various devices, e.g. bill acceptors
• Perform software and system integration verification tests for jackpots
• Test programs with various verification devices such as Kobetron and Chip Comparator
• Troubleshoot with input and output tests
• Tests pay table, reel strip and bonus awards
• Up to 80% travel domestically and internationally
• Perform other duties as assigned by management

• Must be able to obtain gaming licenses in multiple states/jurisdictions.
• High school diploma or equivalent required.
• 1-3 years of experience installing, maintaining, troubleshooting and repairing electronics,electro-mechanical, telecom or computer equipment required. Experience in setting up computer networks and A+ Certification, N+Certification or similar is preferred.

Must also have knowledge and experience in:

• AC/DC fundamentals
• Tools and experience using tools is required
• Reading and translating wiring diagrams
• Maintaining, repairing, and troubleshooting to component/circuit level
• This position also requires the ability to lift 50lbs, ability to travel, willingness to work varied shifts and overtime as required, pass the DMV check and have a valid state driver’slicense and a good driving record, and be able to obtain the necessary state, local and tribal gaming license(s). Must also be able to pass IGT security background check.

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.
In addition to our competitive benefits package, we offer employees a 401(k) Savings Plan with Company contributions, tuition reimbursement, and free identity theft insurance.