Training & Event Coordinator

If you're looking for a growing company with incredible culture, strong values, great benefits and a mission that will give you purpose and fulfillment in the work you do each and every day, keep reading!

We are looking for a Training & Event Coordinator to join our team in a full-time, remote position. At Safe & Reliable Healthcare, our mission is to transform healthcare by transforming culture. We have pioneered technology and strategies that measurably improve outcomes and experience for both patients and caregiver teams, reducing adverse events, as well as staff burnout and turnover. We work with several large healthcare organizations around the world.

Reporting to the Senior Knowledge & Innovation Portfolio Manager, the Training & Event Coordinator’s role is to organize and facilitate the planning, registration, and administrative activities of educational events primarily related to Safe & Reliable’s High Reliability Academy.

Key Responsibilities:

• Planning Academy events including pre-registration and registration
• Provide administrative support to the Chief Knowledge & Innovation Officer and the Senior Knowledge & Innovation Portfolio Manager
• Provide project coordination support for the Knowledge & Innovation team and initiatives
• Managing the events and addressing potential problems that may arise
• Manage annual academy calendar
• Setup and run the administration of activities surrounding learning events
• Design, prepare and order educational aids and materials
• Gather and compile feedback from facilitators and attendees after each session
• Partner with internal stakeholders and liaise with experts regarding instructional design
• Partner with Director of People to support internal trainings
• Maintain and update a curriculum database and training records
• Maintain a repository of client focused training, ensuring it’s the most updated and relevant version in partnership with the Instructional Designer
• Communicate with client attendees and answer questions pertaining to the events
• Work with vendors, exhibitors, and stakeholders during the event planning process to ensure everything is in order.
• Manage all event set up, tear down and follow up processes
• Book venues, entertainers, and schedule speakers
• May be required to travel to client locations and prepare onsite learning events, ensuring the rooms/classrooms are set up, technology is working, and materials are ready to go

Skills & Qualifications:

• Proven experience as a Training, Learning or Event Coordinator or similar role
• Hands-on experience coordinator multiple learning/training events in a corporate setting
• Experience working with LMS systems and web delivery tools
• Experience with monday.com a plus
• Has great customer service skills with experience interfacing with clients and customers
• Comfort using e-learning platforms
• Strong organizational skills with high attention to detail
• Excellent verbal and written communication skills
• Comfortable presenting in front of an audience
• Can work collaboratively with project team, SMEs, and stakeholders
• Must be self-motivated, detailed oriented and work well in team settings
• Ability to learn technical systems and complex material
• Must be able to remain in a stationary position for long periods of time while working remote
• Must be able to walk or stand for long periods of time if onsite with clients
• Ability to travel 25% of the time post-Covid

Benefits

Safe & Reliable Healthcare encourages its team to be healthy, happy, and find joy in their work. To support this mission, Safe & Reliable Healthcare offers employees competitive compensation, strong and generous benefit packages, flexible time off, a fully remote work environment and working hours that can help support each person's individual lifestyle.