Training Coordinator

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

• Impact - The work you do here matters to millions.
• Growth - Philadelphia is growing, why not grow with it?
• Diversity & Inclusion - Find a career in a place where everyone belongs.
• Benefits - We care about your well-being.

Agency Description

The Philly Counts office was originally created to support the 2020 Census. By working closely with community members and partners, this program increased understanding about the importance of the census, educated the public on how to participate, ensured responses from the public for a fair and accurate count, and supported filling census jobs.

The Philly Counts community engagement model has focused on leveraging community networks to further key administration priorities and to increase overall civic engagement in our communities to support a more equitable democracy in Philadelphia. This has included the trusted messenger model to assist the City’s COVID-19 response, mutual aid efforts, and the 2020 General Election.

Philly Counts is now helping direct community engagement efforts for the COVID-19 vaccine. In partnership with the Philadelphia Department of Public Health and other public and private partners, Philly Counts will leverage its existing network of staff and volunteers to provide COVID-19 outreach, education, organizing, and canvassing efforts to ensure that every neighborhood has 70% of their residents receive the COVID-19 vaccine.

The Philly Counts Training Coordinator will be responsible for planning, creating, and executing comprehensive training plans across a range of programs for internal staff and external stakeholders. Reporting to the Director of Training and Evaluation, the Training Coordinator will work across departments to identify opportunities to expand outreach, develop and maintain a training program for the Philly Counts Ambassador program, maintain and manage the Vaccine Information Champion Training program, and ensure that training materials are culturally competent and effective for diverse audiences. The Training Coordinator will help provide administrative support to the Director of Training and Evaluation, and will help prepare reports on program activities with the ultimate goal of reaching 70% vaccination in all Philadelphia neighborhoods.

This is a six-month, temporary grant-funded position with completion of work anticipated on October 31, 2022. Extension is dependent on the availability of grant funding, and is not guaranteed.

Essential Functions

• Assist with planning, creating and executing comprehensive training for internal staff and external stakeholders
• Manage and maintain materials for the Vaccine Information Champion program. The Vaccine Information Champion program provides community members with timely, up-to-date virus and vaccine information to address vaccine hesitancy.
• Produce and present webinars, self-guided training modules and training materials for diverse audiences
• Develop and maintain a training program for Philly Counts Ambassador program, including administrative tasks
• Collaborate with city departments and organizations hosting vaccine ambassador programs
• Work across departments to identify opportunities that fill training holes and expand our reach
• Collect and review feedback around training programs.
• Report on program activities
• Ability to work remotely when necessary
• Performs related work as required

Competencies, Knowledge, Skills and Abilities

Project Manager: ability to create high level strategy and outline the steps needed to meet all objectives, strong organization skills, detail-oriented, thorough in completing tasks, and persistent in pursuit of goals

Mission-oriented: passionate about and dedicated to ensuring a complete and accurate Census in 2020

Critical thinker: proven ability to work through complex problems/ tasks and the ability to prioritize and multi-task to meet deadlines

Adaptable: ability to understand and respond quickly to changes in the environment or direction; ability to toggle between big picture and details; able to be motivated about many different kinds of tasks and projects; self-starter with the flexibility to work independently and as part of a team

Effective communicator: strong oral and written communication skills, strong interpersonal skills, high level of emotional intelligence, and a track record of building effective relationships with diverse people

Familiarity with electronic tools: Fluency in Microsoft Office Suite required; excellent skills in Excel and PowerPoint; experience with VAN a plus

Education and Experience

• Bilingual in Mandarin or other language is preferred, and these candidates will be prioritized
• Experience developing engaging and effective training content
• Background in training or facilitating with a multicultural lens
• Prior experience managing volunteers
• Prior experience working in a public health organization, preferred not required
• Availability to work a flexible schedule, including some evenings and weekends
• Ability to work collaboratively and meet deadlines
• Proficient in NGP VAN 8 and social media engagement tools
• Excellent communication skills and an eagerness to serve diverse audiences, including community- based organizations, elected officials’ staff, faith communities, students, volunteers and the general public

TO APPLY: Interested candidates must submit a cover letter and resume.

Salary: $50,000

Did you know?

• We are a Public Service Loan Forgiveness Program qualified employer
• 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
• We offer Comprehensive health coverage for employees and their eligible dependents
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• The successful candidate must be a city of Philadelphia resident within six months of hire

Please note that effective September 1, 2021 the City of Philadelphia is requiring all new employees to present proof of vaccination against COVID-19.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov.

For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx