TM Account Analysis & Billing Specialist

The TM Account Analysis and Billing Specialist is responsible for account analysis maintenance, validations, research and resolutions as well as third-party invoice processing, in addition to supporting new products and the system and process conversions. Acts as part of several service support teams supporting the Treasury Management process.
Maintains Treasury Management (TM) and business deposit volumes, pricing, billing cycles, maintenance, reconcilement and risk control.

RESPONSIBILITIES

• Ensure all forms are complete and accurate.
• Process requests by entering data into Analysis System and other TM systems.
• Effectively prioritize work by SLA, customer rating, rush requests, etc.
• Follow procedures and validate process steps. Make suggestions for updates and improvements, as needed.
• Properly update and maintain status tracking system.
• Develop, manage, and enforce vendor enrollment.
• Receive, track, and document 3rd party invoices.
• Calculate and manage invoice and other cost allocations.
• Ensure timely processing/payment of 3rd party invoices.
• Ensure quality standards are maintained by performing Quality Reviews by verifying forms, invoices, and other source documentation.
• Properly utilize tracking systems.
• Ensure all forms and applications are properly maintained and filed.
• Support monthly billing process.
• Identify and resolve monthly billing rejects.
• Assist other departments with billing related research.
• Monitor and report trends
• Support projects related to billing integration

QUALIFICATIONS

• 2+ years of account analysis and billing experience required.
• Treasury Management experience preferred