Ticket Sales Associate (Seasonal)

Title: Seasonal Ticket Sales Associate
FLSA Status: Hourly, Non-exempt
Department: Ticketing
Reports to: Vice President of Ticket Sales and Business Insights

Education/Experience:

• High school diploma required.
• Ticketing or general sales experience preferred

Skills Required:

• Ability to manage multiple tasks with multiple priorities.
• Effective verbal, written and interpersonal communications.
• Ability to work effectively as a team member.
• Ability to maintain confidential and/or proprietary information.
• Strong organizational and time management skills with ability to prioritize and manage multiple tasks in a high-energy environment.
• Effective verbal and written communication skills.
• Strong interpersonal skills and the ability to create and maintain solid working relationships.
• Proficiency in use of Microsoft Office software.
• Ability and internal drive to demonstrate a winning attitude and a strong work ethic in the performance of all job responsibilities.
• Must be high-energy, self-motivated, organized, customer service-oriented and possess a strong desire to sell.
• Must be willing to engage in a high volume of conversation with customers.
• Job may require walking around and standing for prolonged periods of time in various Club premises in and around NRG Stadium and NRG Park, as may be assigned.

Basic Function:

• Sell permanent seat licenses (PSL), season tickets, hospitality packages, group and individual tickets to Houston Texans (“Club”) and Lone Star Sports and Entertainment (“LSSE”) events in NRG Stadium.
• Assist Club sales staff at sales tables at Club home games, LSSE events and at other various Club-sponsored hospitality and/or VIP events as assigned.

Job Function (duties and responsibilities):

• Market and sell Club ticket products including Wait List and group ticket packages.
• Market and sell LSSE events as assigned over the phone and on gameday.
• Assist Club staff in handling customer service issues on gameday.
• Assist in the setup of gameday ticketing table.
• Perform various other duties from time to time as assigned by Vice President of Ticket Sales and Business Insights or other Club staff members.

Please note that while resumes of all candidates will be considered, as a way for the Texans organization to acknowledge and reciprocate the tremendous support given the Team by local fans and the local community in general, qualified candidates with permanent addresses in the Houston metropolitan and surrounding areas will be given first consideration whenever possible. If your skills and experience match our available position requirements, a Human Resources representative will contact you directly. Due to the volume of resumes received by the Houston Texans, we are unable to provide updates on the status of individual applications. The Houston Texans organization is an Equal Opportunity Employer.