Thin Client Engineer

IntroductionElluminates Software believes that Software Drives IT™.

Cloud
We are experts in Cloud Engineering. We utilize a multidisciplinary approach bridging enterprise architecture, software engineering, administration, commercial Cloud offerings and governance for Cloud design and build efforts.

Data Center
Data Centers are more complex and require more expertise today than ever before. We bring nearly two decades of Data Center IT infrastructure design and build expertise.

Automation
Processes often repeat and take up valuable time that can be automated. We have successfully automated critical business processes and transformed organizations to be more efficient.

Security
Security Engineering focuses on using IT security layers, identity, logging and monitoring to protect critical systems. We have built from the ground up as well as optimized existing security postures of IT systems across large enterprises.

Job Description
Elluminates Software currently has an opening for a Thin Client Engineer. The Thin Client engineer position is solely responsible for owning the development, management, deployment and support of Thin Client hardware, Thin Client Operating System and Thin Client Management software.

Description of Duties:

• Engineering and maintenance of Thin client Management Software/Servers
• Thin Client OS/Build Engineering
• Thin Client Hardware evaluation/testing
• Thin Client Hardware Life Cycle Management/Planning
• Thin Client Inventory Management
• Thin Client/Virtual PC Incident Management
• Hardware Refresh Management
• Vendor Management
• Work closely with Technology management, senior Engineers, and support teams on a regular basis to implement and manage the design, development, and execution of technical solutions that meet or exceed current and future needs of the organization.
• Responsibilities may include infrastructure review, implementation, and design, creation of support and architectural documentation, standards, policies, analysis, and testing.
• Regularly and independently interact with business partners of varying associate and management levels to ensure clarity of the problem/opportunity and elicit business requirements.
• Coordinate vendor interactions and/or vendor resources as needed.
• Mentor and coach less experienced engineers, technicians, and integrators. Review documentation, proposals, and changes proposed by less experienced staff.
• Seek to expand knowledge and understanding of Financial Services trends, practices, and technologies on a continuous basis.
• Follow and promote use of industry best practices, standards and procedures.
• Maintain a strong aptitude and working knowledge of Bank applications, systems, development environments. Maintain a detailed understanding of vendor technologies and services used by the Bank.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
• Promote an environment that supports diversity and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

Required Education/Experience:

• Combined minimum of 6 years’ higher education and/or work experience in systems design, management and/or architecture
• Bachelor’s degree in Computer Science or Computer Engineering
• Minimum 6 years’ professional experience in a technical engineering position involving infrastructure design technologies, data management and interchange, system design and/or development for complex applications
• Windows 10 Experience
• VDI/Virtual PC experience
• Thin Client experience

Desired Experience/Skills/Attributes:

• Thin Client Management Experience (especially HPDM)
• Windows Server Experience
• Linux experience (especially HP ThinPro)
• Scripting/Programming
• Ability to translate complex business and functional requirements into structured high quality implementations using any variety of industry standard approaches
• Advanced technical skills
• Advanced analytical skills
• Advanced troubleshooting skills
• Advanced problem solving skills
• Advanced knowledge and advanced expertise in industry and/or vendor technologies
• Able to solicit, gather, document, and analyze system specification and requirements
• Ability to work independently and collaboratively with others in team environment
• Ability to use effective facilitation skills and techniques to elicit and review requirements from a diverse range of stakeholders and group size
• Understanding of how supported technologies interact with other systems and services
• Excellent written and verbal communication skills
• Effective influencing skills
• Process-oriented
• Logical thinker
• Strong knowledge of server/client and virtual technologies
• Adaptable
• Able to learn quickly in a rapid pace environment

Type: Full-Time
Clearance: Secret
Location: Springfield, VA / (2 days onsite, 3 days telework, during Covid-19)
Shift: Normal Business Core Hours
Type of Travel: Local