Theater Usher

The Usher/Mascot/Handler greets guests and takes guest counts for shows, performs in full mascot costumes, and/or escorts entertainment characters and mascots during guest encounters and performances. Additional duties may be assigned. Management retains the discretion to change or add to the duties of this position at any time.

• Attend assigned rehearsals and trainings in preparation for seasonal entertainment
• Greet guests at entertainment venues, maintaining accurate headcount and capacity maximums
• Record guest counts and mark notes for assigned shows
• Keep assigned area clean and stocked with supplies
• Perform in meet and greets with guests and/or choreographed movements in full mascot costume
• Escort and protect mascot characters during guest interactions
• Assist mascot characters with putting on and removing mascot costumes
• Smile and treat guests with friendliness and respect
• Report safety problems

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is required to stand for long periods of time. The employee must be able to use hands to finger, handle, or feel; and reach with hands and arms. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The employee is frequently required to talk and hear. The employee must occasionally lift and/or move carry, push, or pull at least 20lbs. Specific vision requirements for this job include close vision, color vision, depth perception and ability to focus and night vision. Must be able to take directional cues directly or indirectly.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is frequently exposed to outside weather conditions including extreme heat and extreme cold
• The noise level in the work environment is usually loud
• Must be able to work in fast paced environment, handling many tasks at one time
• Must be able to work in a creative environment involving Performers

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to stay in character for long periods of time while performing
• Must pass company-sponsored audition
• Must understand, read, write and speak the English language
• Must be at least 16 years old
• Must be able to maintain a good working relationship with coworkers
• Must be able to work days, nights, weekends, and holidays as needed
• Must have excellent oral and verbal communication skills and a sense of appropriateness to converse with employees and guests

• Relevant work experience or exposure to the theatre/performance industry preferred
• Must have personal, reliable transportation to and within the Park