Textile Sales Associate - Valparaiso - FT

  • Full-Time
  • Valparaiso, IN
  • Goodwill Industries Of Michiana Inc
  • Posted 2 years ago – Accepting applications
Job Description
Job Objective:

To receive, sort, price, tag, and stock donations, keeping the flow of donations moving quickly from drive-thru to the sales floor, and to generally aid in the smooth operation of a fast-paced retail store. Position reports to Store Management and/or Production Supervisor who evaluates performance annually.


Essential Job Functions:
  • Knows and understands the Goodwill Mission: Strengthen communities by empowering individuals and families through education, training and job placement.
  • Production:
    • Sort, price, size pants and tag for sale all donated textile and accessories at a rate of 80 pieces per hour within quality standards.
    • Accurately track quantity of goods processed.
    • Move carts containing goods to be processed.
    • Process donations and move merchandise directly to sales floor.
    • Empty donation box and process donations.
    • Empty trash into compactor as needed.
    • Put out stock by category in a timely manner while watching for exceptions to standard pricing.
    • Maintain Kaizen standards.
  • Cashiering:
    • Accurately count money and make change.
    • Accurately ring register being aware of proper pricing.
    • Know Visa and MasterCard procedures, all forms of payment and discounts including Goody Bucks, Good Points and MGB.
    • Properly bag merchandise.
    • Alert management regarding altered tickets.
    • Communicate specials to customers.
    • Acknowledge all customers and contributors in a helpful & friendly manner.
    • Refer customers to management as warranted.
    • Watch for shoplifting, for ticket switching and for non-store people in unauthorized areas.
    • Maintain safe working and shopping environment.
    • Ask every paying customer if they would like to Round Up (their change goes to support our Mission)
    • Know how to properly use the overhead paging system and be able to make promotional announcements.
  • Attend the Donation Drive Thru:
    • Answer the door as soon as the buzzer rings and politely greet the donor.
    • Promptly unload donations for donor.
      Be able to refuse unacceptable items politely.
    • Keep a tally of Drive-Thru customers.
    • Answer all telephone calls in a professional manner by at least the 3rd ring.
    • Assist callers if possible.
    • Direct all other calls to management.
    • Log truck as requested by management.
    • Prepare incoming stock by sorting, sizing, pricing, and hanging as necessary.
    • Perform other duties as assigned by supervisor.


Required Skills/Abilities:
  • Must be well groomed and personable.
  • Some familiarity with current clothing, shoe styles, furniture, toys, wares, brand names, materials, prices, etc.
  • Ability to read, write and do simple math functions.
  • Ability to make quick correct decisions.
  • Ability to deal with the public and co-workers in a tactful manner.
  • Ability to work a flexible schedule.
  • Must have effective communication skills.
  • Ability to follow standard retail practices.
  • Follow dress code and wear designated identification as provided.
  • Ability to handle a standard retail environment with significant dust.
  • Ability to work in the back-room process, light industrial area.
  • Ability to work outside of retail store.


Equipment Used:
  • Dolly
  • Flat cart
  • Dump carts
  • Poly carts
  • Totes
  • Z racks
  • Barrels
  • Tagging gun
  • Hangers
  • Cash register
  • Telephone
  • Calculator
  • Wooden crates
  • Ladder
  • Office supplies
  • Stickers and tags
  • Forklift, must be 18 with certification
  • Pallet stacker
  • Pallet jack
  • Compactor, must be 18 to operate.


Physical Requirements:
  • Must have good eyesight, speech, and hearing.
  • Must have good physical stamina and moderate mobility as well as the ability to walk, lift, bend, stoop, reach, and work on feet for 8 hours a day.
  • Ability to move filled boxes, barrels and Z racks weighing no more than 50 pounds.
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