Territory Account Representative - Chicago

About NCR

NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

TITLE: Territory Account Representative

LOCATION: Chicago, IL

We are NCR, a global tech company and leading provider of software and services-led enterprise solutions to banks, restaurants, and retailers. We run the everyday transactions that make life easier. We’re the world leader in consumer transaction technologies, and our solutions power millions of deposits, payments, and purchases every day.

NCR Hospitality provides wall-to-wall capabilities that enable restaurants to optimize every aspect of their business and continuously adapt to technology and industry transformation. From point of sale, kitchen, restaurant operations and payments we make simple possible for restaurants. Our solutions help businesses around the world increase revenue, build loyalty, reach new customers and lower their costs of operations.

By continually learning about—and pioneering—how the world interacts and transacts, we’re helping companies not only reach their goals, but also change the way all of us shop, eat, travel, bank and connect. Together, we are shaping the future.

As an entry level Sales position reporting to the Area Sales Director, this role will be working with our Account Managers to develop business opportunities with our current customer base. Our ideal candidate will be an enthusiastic team player with a history of exceptional initiative, building strong customer relationships and provide solutions to your assigned customers.

Key Areas of Responsibility include:

• Work with the Account Executives to develop proposals and other presentation materials as needed for assigned campaigns and projects.

• Manage accounts to ensure positive customer experience, sustained and enhanced customer relationships, and revenue growth within accounts.

• Drive brand awareness, campaigns, and lead generations by performing various current and potential customer outreach strategies

• Handle renewals, relationship development, upsells, leveraging solutions and new offerings

• Build credibility and trust while influencing buying decision

• Partner with internal resources in order to drive additional value and expertise

• Participate in ongoing training courses/programs, networking events, and regional conferences to stay atop industry trends and the most up to date information.

• Develop trusted customer relationships with the Customer Success Team by anticipating customer needs and providing solutions and guidance in relation to business opportunities.

• Communicate with Account Executives for continuous feedback and development of the campaigns and projects for each specific customer

BASIC QUALIFICATIONS

• Bachelor’s (preferred) or Associate Degree in a related field

• Prior experience in customer service and sales in Hospitality Operations or Mgmt. experience

• Intermediate technology skills with Microsoft Office and general Applications

• Strong problem solving, influence, and negotiation skills

• Excellent written and verbal communication skills

• Prior experience in customer service and sales

• Comfortable making presentations regularly and interacting with clients and customers on a daily basis in meetings and via web based interactions

• Ability to project manage individual issues, including engaging subject matter experts from various groups

• Strong teaming skills and ability to work with a diverse team

• Sound and comprehensive communications and diplomacy skills to exchange complicated information

• Identify, document, and inform appropriate parties of any account-specific requirements

• Maintain Salesforce.com CRM tool

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include :

• Medical Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Short/Long Term Disability
• Paid Vacation
• 401k

EEO Statement
Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.