Tennis Shop Sales Clerk

The La Jolla Beach & Tennis Club is currently seeking a Tennis Shop Sales Clerk to join our team at our beautiful oceanfront property!
Be a part of the diverse team at La Jolla Beach & Tennis Club, Inc. Our landmark hotels and restaurants have become La Jolla institutions, which are founded on family values and community mindedness. La Jolla Beach & Tennis Club, Inc. offers excellent benefits and a great work environment for our employees.

What we offer:

• Free daily meal and salad bar
• Free parking
• Dining discounts for employees (and up to 6 guests) at the Marine Room and The Shores Restaurant!
• Benefits including: Medical, Dental, Vision, 401K (based on employment status)
• Paid vacation, sick, and holiday time
• Property retail shop and hotel discounts
• $500 referral bonus for referring new employees to The La Jolla Beach & Tennis Club
• $50 gift card for employees who can present their COVID-19 vaccination card

What we ask:

• Consistently provide professional, attentive, and genuinely friendly service
• Promote and follow LJBTC, Inc’s Signature Service standards and requirements to ensure a lasting impression of exemplary service resulting in satisfied and loyal members and guests

Schedule:

• P/T shift available, 9:00am to 5:00pm
• Must be available to work weekends and holidays

SUMMARY
Obtains or receives merchandise, monitors shop activity, totals bill, accepts payments and provides exceptional customer service to members, guests, employees, and visitors. Promotes and follows LJBTC, Inc.’s Signature Service standards and requirements ensuring a lasting impression of exemplary service resulting in supremely satisfied and loyal members and guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Greets customers and offers assistance both in person and in telephone interactions.
• Stocks shelves, counters or tables with merchandise.
• Sets up advertising displays or arranges merchandise on counters or tables to promote sales.
• Assists members and guests with setting up games.
• Stamps, marks or tags prices on merchandise.
• Obtains merchandise requested by customer or receives merchandise selected by customer.
• Obtains information from customers for special or mail orders for merchandise.
• Answers customer’s questions concerning location, price and use of merchandise.
• Totals price and tax on merchandise purchased by customer to determine bill.
• Accepts payments. Wraps or bag merchandise for customers.
• Cleans shelves, counters, or tables.
• Removes and sends receipts to front desk for processing.
• Calculates sales discount to determine price.
• Keeps record of sales and prepares periodic inventory of stock.
• Schedules tennis lessons for members and guests with Club Pros.
• Hangs signs on courts to promote events.
• Reserves court time for Club pros and special events.
• Other duties may be assigned.

OUTCOME
The servicing of guests and members at the Tennis Shop in an efficient and positive manner will influence the customer’s perception of the company as friendly, helpful, professional and reliable, and will help generate merchandise sales.

QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

EDUCATION and/or EXPERIENCE
High School diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience. Previous retail experience required.

LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports, and correspondence. Ability to speak effectively in English to customers, members, employees and the general public.

MATHEMATICAL SKILLS
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to work in an efficient and professional manner with guests and members under limited supervision.

Job Type: Part-time