Technicians

Qualifications; Technician interacts daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates and Managers, just to name a few.

Responsibilities include but are not limited to;

• Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.
• Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.
• Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.
• Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.
• Documenting work performed on each vehicle on the repair order.
• Maintaining an inventory of normal Technician's tools not normally inventoried by the Service department as "special tools."
• Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.
• Providing an exceptional customer experience to drive loyalty
• Valid in-state driver's license and have and maintain an acceptable, safe driving record
• Keep abreast of factory technical bulletins.
• Ensure that customers' cars are kept clean.
• Keep shop area neat, clean, and be able to account for all dealership-owned tools at all times.
• Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes.
• Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.