Technical Trainer / Course Developer

Juniper Networks is leading the revolution in networking, making it one of the most exciting technology companies in Silicon Valley today. At Juniper Networks, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement that the world has ever known. Now more than ever, the world needs network innovation to connect ideas and unleash our full potential. Juniper is taking a new approach to the network — one that is intelligent, agile, secure and open to any vendor and any network environment.

We exist to solve the world’s most difficult problems in networking. Today, complexity is at the heart of those problems. Simple is our obsession. And simple always starts with engineering.

This position is for a Technical Trainer with strong program management skills in the Engineering Training Team. As part of Juniper University Education Services, the Engineering Training team is responsible for the enablement of Juniper Engineers The Training team supports new-hire engineers with strong foundational onboarding programs, and supports training and enablement at every stage of the engineer’s career at Juniper.

About the role:

The Technical Training Instructor will own training development, delivery and programs for the Engineering Teams at Juniper. S/he will be responsible for working with Engineering leadership to determine technical and business skills training requirements. S/he will design programs and create technical training to match those requirements ensuring stakeholder buy-in and manage the implementation and reporting on those programs. They would also support the delivery of the technical training to Juniper Engineers. The Technical Training Instructor will also work with other cross-functional partners such as Juniper Education Services, HR, Learning and Development to support extended learning for the engineering organization.

Responsibilities:

• Understand the goals and priorities of stakeholders and support their needs with training programs.
• Conduct needs-analysis to assess and identify the required learning for engineering teams.
• Plan, create or curate the training needed to support stakeholder needs.
• Live delivery of training – webinars, workshops and classroom training to engineering teams.
• Analyze the effectiveness of training programs and create plans to continually improve content and delivery.

Minimum Qualifications

• Technical Training Content Development Skills – (networking).
• Technical Training Delivery (networking)
• Ability to create and manage training programs end-to-end from program creation, marketing, delivery and reporting.
• Program Management & Project planning skills.
• Identify need and facilitate conversation between stakeholders.
• Excellent oral and written communication skills.
• Strong focus on execution and reporting.
• Learn quickly and adapt to changing scenarios.