Technical Operations Specialist

Company 3 / Method Inc. currently has freelance openings for a Technical Operations Specialist to work on projects within our VFX department.

This position will be located in Los Angeles. The perfect candidate needs to be a dependable, team player with a great attitude, and be flexible with our fast turnarounds.

Main Duties:

• Assists in the administration and directing Help Desk tickets to proper departments and escalating resources problems to the Engineering team
• Answer phone calls for Tech Ops and Systems team
• Identifies and takes appropriate courses of action to resolve issues and maintenance on workstations including Linux, Mac, and Windows OS
• Tracks equipment in/out of the studio and through internal systems auditing database
• Works with the Scheduling team to initiate on/off-boarding procedures
• Stays current with processes and workflow affecting all Technology departments to ensure production needs are met
• Documents process to help roll out best practices between the Technology department and Production
• Be able to lift 50lbs to move and rack servers/workstations/monitors/ and other studio equipment

What You Bring:

• Experience in IT administration; Customer Service or its equivalent.
• Bachelor’s degree in Computer science
• Working knowledge of the fundamentals of OS’s, including Windows, OSX and Linux.
• Strong oral and written communication skills
• Customer service orientation
• Solution-oriented with strong analytical and problem-solving skills
• Ability to work under pressure while maintaining a high attention to detail and quality of work.
• Ability to work O/T or weekends based on the production schedule
• Experience working in a Post-Production environment, an asset

About the Company:

Company 3 / Method Inc. provides a full range of Creative Services for content creators, including conceptual design, pre-vis, look development, ideation and rapid prototyping, 3D animation/CGI, motion graphics/designers, matte painting, compositing, dailies and production services, color grading, post-production finishing, marketing/trailers, live-action production, experiences, and more.

Diversity and Inclusion at Company 3 / Method Inc.:

Creativity has diversity at its core. We celebrate the value of each unique experience by being dedicated to fostering the most diverse, equitable and inclusive culture where every employee feels empowered and safe to show up to work as their full self.

It is our policy is to provide equal employment opportunities to all applicants and employees. Please inform the company's HR representative if you need assistance completing any forms or to otherwise participate in the application process.

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