Technical Information Specialist

About the position:
This position will be assigned to the Mitchell Memorial Library at Travis AFB, CA.

Work Schedule: Regular Part time employees are guaranteed 20 hours but may work up to 40 hours per week.

Eligible to enroll in the following benefits:
Health and Dental Insurance
Stand Alone Dental Insurance
Life Insurance
NAF Retirement plan
401(k)
Flexible Savings Account

• Responsible for all aspects of computer services and systems operated by the library. Manages the integrated library system (ILS), the CD-ROM Local Area Network (LAN), the computer lab, Internet access, the web page, and all network communications. Maintains the library operating systems and stand-alone computers to include software upgrades, data separation, equipment maintenance, database maintenance, systems backup, report generations, equipment modifications, and replacements.
• Plans, develops, implements, and evaluates stand-alone and networked electronic multimedia for library applications. Works with the supervisory librarian and librarian (reference) to analyze the library collection and services strategy. Assists the supervisory librarian in preparing a strategic plan for library technology, incorporating Air Force, MAJCOM, and base-level goals and coordinates technology plans with various agencies.
• Evaluates user requirements for data and for automated systems. Serves as the library system administrator for the DSN host address and base LAN connectivity. Serves as the library system liaison for education and academic campus support.
• Monitors the operation of automated programs and responds to problems by diagnosing and correcting errors. Provides on-the-job automation training for staff. Creates program scripts and macros as appropriate. Maintains current logs of operations, patron usage, vendor assistance calls, service visits, and system malfunctions.
• Schedules special operations and reports. Conducts an annual inventory of computer equipment and software. Installs passwords and issues staff authorization levels. Conducts customer computer literacy classes for the community. Works with librarian to provide library instruction activities and outreach services.

Not required

No

None

• Job family (Series)

  1412 Technical Information Services

• Requirements

  RequirementsConditions of Employment
  • This position requires the incumbent to complete a background investigation with favorable results.
  • May be required to work an uncommon tour of duty to include nights, weekends, and holidays.
  QualificationsWho May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 08/19/2021
  
  
  In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
  
  Qualifying Experience:
  Must have specialized experience that provided knowledge of the basic principles, theories, practices, techniques, and terminology of a discipline or subject matter field. Knowledge of library materials and collection development in relation to reference services. Experience must have been equivalent to that which would have been gained through a 4-year college curriculum. A 4-year degree in computer science or related field may be substituted. Knowledge of computer operating systems, programming languages, and client/server networking environments is required. DOS, UNIX, Novell, Z39.50, TCP/IP protocol, CD-Roms in network environments, LANs and WANs are highly recommended areas of expertise. Internet experience and knowledge of web page development and Internet tools are desired.
  
  You will be evaluated on the basis of your level of competency in the following areas:
  Education

  Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does allow for education substitution.
  
  FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

  Additional information
  • Individual must fully meet qualification/eligibility/background requirements for this position
  • Male applicants born after December 31, 1959 must be registered for Selective Service
  • Direct deposit is required
  • Satisfactorily complete an employment verification (E-Verify) check
  • A probationary period may be required
  • Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD)
  • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.
  • Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement.
  • Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.
  
  
  How You Will Be Evaluated

  You will be evaluated for this job based on how well you meet the qualifications above.

  Your resume and supporting document will be evaluated against the qualifications of the position.
  
  Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
  
  You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
  
  To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.
  

  Background checks and security clearanceSecurity clearance

  Not Required

  Drug test required

  No

  Position sensitivity and risk

  Non-sensitive (NS)/Low Risk

  Trust determination process

  Suitability/Fitness

• Required Documents

  Required Documents

  Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
  

  • Resume
  
  
  Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement.
  If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
  
  Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:
  
  
  • Cover Letter
  • DD-214/ Statement of Service
  • Diploma/ GED
  • Disability Letter (VA)
  • License
  • College degree, Certificates
  • PCS Orders
  • Professional Certification
  • Proof of Marriage Status
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action
  • Transcript
  
  
  As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
  
  NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.

• Benefits

  Benefits

  Review our benefits

• The public

  U.S. citizens, nationals or those who owe allegiance to the U.S.

Please see the "Who May Apply" section under the Qualifications section.