Technical Business Analyst

Technical Business Analyst - CORE

Online education is no longer a novel or niche idea. It is the fastest-growing segment in higher education, accounting for 20% of all enrollees and 35% of graduate-level certificates and degrees. It's also getting increasingly competitive, as more and better programs are launched each semester. Universities need to go online quickly, economically, and elegantly, creating programs that students can't wait to tell their friends about and that their professors want to teach.

Noodle helps universities bring programs online with flexibility, transparency, alignment, efficiency, and joy. That's why more top universities chose us last year than all other online program managers combined. We are a passionate team of technologists, educators, and experts. Online learning has the potential to transform higher education; if you’re interested in being part of that journey, keep reading!

About the Role:

The Technical Business Analyst supports the delivery of the NoodleStack, a suite of best-in-class technologies and services, across our university partners. This role works closely with the

Data Engineering Team to document business logic and nuances of our universities, validate that data files sent from the university meet Noodle’s specifications, and support the configuration of data integrations . The role supports our end-to-end data integrations, continually looking for edge cases, errors, and opportunities to make our integrations more robust and clearly documented.

As our Technical Business Analyst, you will:

• Review data extracts from university and Noodle systems to ensure adherence to technical requirements. Document each data connection with attention to university-specific nuances and business logic
• Translate business requirements for data connectors into technical extract, translate, and load (ETL) requirements for engineers
• Provide triage and technical support in response to data discrepancy reports by validating errors and anomalies and providing detailed information to stakeholders about their data.
• Analyze design choices and make recommendations, based on in-depth reviews and analysis of available options on the most efficient ways to implement technology at scale
• Create highly polished graphical documentation to capture university and Noodle processes
• Identify best practices of our university implementations, ensuring excellence is consistent and design is replicable

You have:

• 3+ years of experience analyzing processes and supporting teams to scale
• 2+ years experience in Education Technology, Higher Education, and/or Online Program Management preferred.
• Familiarity with a wide variety of technology and data management tools, including AWS, SQL, and API integrations.
• Technical nimbleness, an action-oriented outlook, and forward thinking mindset
• Love of standardizing processes including testing, building, and documenting the necessary steps for deploying integrations, illustrating workflows, resolving escalated issues, and utilizing support tools
• A strong track record of hitting goals
• Excellent written and oral communication skills
• Ability to train colleagues on best application of learning technologies to achieve program and course outcomes
• A can-do attitude ? this is a start-up, which means you must be able to embrace uncertainty with poise
• Proven ability to organize and coordinate multiple projects simultaneously with associated deadlines
• Demonstrated ability to work in a team environment and build relationships

Noodle Benefits:

• Work from our beautiful NYC office! OR Work from the comfort of your home office!
• Great compensation package!
• 401K + match, bonus potential, and equity opportunities
• Tools you need on us! Mac is our computer of choice
• Our insurance plan offers medical, dental, vision, short- and long-term disability coverage, plus supplementals for all employees and dependents
• 12 weeks paid Parental Leave
• Pre-tax commuter benefits
• 3 weeks paid vacation + 10 paid holidays + paid sick leave
• Monthly Gym Reimbursement and Membership to premium medical services like One Medical and Eden Health
• Monthly cell phone reimbursement
• Annual education stipend for lifelong learning
• Growth - we pride ourselves on creating environments where employees can be themselves and grow within and around the company

Noodle is committed to creating a welcoming and inclusive workplace for everyone. We value and celebrate our differences because those differences are what make our team shine. We hire great people from different backgrounds, not just because it’s the right thing to do, but because it makes us stronger as a whole. We are proud to be an equal opportunity workplace.