Technical Assistant-Radiology (Part-time Evenings)

Overview: UnityPoint Health - St. Luke's Sioux City Part-time 3pm - 9:30pm with rotating weekends/holidays
A Technical Assistant, under the direction of the Manager of Radiology Services or assigned supervisor, is responsible for transporting patients; assisting in lifting, moving, and attending to patients; maintaining cleanliness of transportation equipment and patient waiting and dressing areas; assisting in the radiology offices and assigned imaging area. May be assigned specific technical responsibilities for preparation of patients, processing images, maintaining equipment, maintaining quality control, and collecting quality improvement data. Functions resulting in an exposure of patients to radiation, ultrasound or magnetic sequences may not be assigned. Assists with office work & secretarial duties as warranted. Assists technologist with patient care when needed and the duties deemed necessary to support the mission and goals of UnityPoint Health- St. Luke’s.Responsibilities:Communication and Interaction

• Demonstrates good patient communication and performs patient care activities. Assists technologists with transportation of patients to and from the Imaging Department
• Demonstrates professional conduct towards patients and visitors and maintains privacy of the patients, their test results and records.
• Maintains communication with Imaging Administration, staff and physicians in a professional manner. Seeks the advice of the NM Supervisor or Radiology Manager with problems before implementing a solution.
• Maintains sufficient supplies in the dressing room/clean utility areas so that patient care is not affected by untimely depletion of supplies. Monitors waste & utilizes supplies wisely
• Promotes & exhibits a positive public relations image through productive and professional interactions with nurses, physicians, visitors, patients, peers, supervisors, and other hospital personnel.
• Facilitates professional learning environment for Imaging staff including, students and new hires through in-service instruction and clinical supervision.
• Actively participates in Departmental PI projects; including but not limited to, Press Ganey scores, Departmental Goals & personal goals
• Development of Technical Assistant role by attending various departmental Meetings & educational opportunities.

Equipment and Regulatory Management

• Utilizes information systems and prepares all documentation necessary to ensure accurate and consistent information work flows. Knowledge of basic clerical functions, including EMR & PACS
• Performs care and light maintenance of the transport equipment. This includes cleaning and inspection (quality assurance) of the equipment for safe usage can assess equipment problems. Communication of issues with appropriate supervisor
• Maintains knowledge & actively participates in following of current department protocols and equipment.
• Accurately maintains necessary documentation and records to comply with regulatory guidelines established by the Iowa Department of Public Health (IDPH) and the DNV (Det Norske Veritas) accreditation body

Quality and Procedure Management

• Correlates/Communicates modality exams with other tests – to give the patient the best care, in the most efficient setting
• Produces high quality patient care with precision, accuracy, and in a timely manner for the Imaging staff
• Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.
• Proactively identifies problems and communicates these concerns with NM Supervisor, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development.
• Anticipates and prevents problems, defines problems, overcomes obstacles, generates alternative solutions, helps solve team problems.
• Practices & monitors safety precautions for patients, employees & oneself during all procedures
• Disposes of all body fluids, hazardous materials, and chemicals in an appropriate manner according to OSHA standards and guidelines.

Basic UPH Performance Criteria

• Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.
• Demonstrates ability to meet business needs of department with regular, reliable attendance.
• Employee maintains current licenses and/or certifications required for the position.
• Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.
• Completes all annual education and competency requirements within the calendar year.

Qualifications:Education:

• High School Diploma or Equivalent

Experience:

• Experience in a healthcare/direct patient care setting - Preferred

License(s)/Certification(s):

• Valid driver’s license when driving any vehicle for work-related reasons.
• Current CPR/BCLS certification or obtained within 30 days for new hire.

Knowledge/Skills/Abilities:

• Direct Patient Care
• Computer Skills relating to various EMR & Radiology Imaging Systems, PACS
• Machines: Various technical systems including but not limited to: IV Pumps, Suction Machines, RIS (Radiology Applications), EMR, PACS, Various office equipment (including but not limited to fax, copier, scanner, digitizer, CD Burner), Telephone skills
• Equipment: Wheelchairs, Gurneys, Steris Chairs, Geri Chairs, Walkers, Gait Belts, ambulatory Aids
• Administrative: The Transporter shall transport patients to and from the department in a timely fashion with concern to patient comfort and safety. He/she will have communication skills necessary to deal with nursing units, technologists and physician staff. He/she is responsible for ensuring appropriate paperwork is transported with patients. He/she will assist with office work, plus other duties when needed, and keep the Department in a clean, orderly fashion. He/she must be able to concentrate on the task at hand and consistently follow procedures, must demonstrate adaptability, flexibility, cooperation and maintain an attitude of professionalism while strictly adhering to all hospital and department safety regulations, guidelines, policies and procedures, including MRI room safety guidelines.