Technical Architect - Salesforce.org

  • Full-Time
  • New York, NY
  • Salesforce
  • Posted 3 years ago – Accepting applications
Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job CategoryCustomer Success Group

Job Details

Everyone who wants to change the world should have the tools and technology to do so. Technology is the most powerful equalizer of our time, providing access to data, knowledge, and-above all-connections. Salesforce.org gets our technology in the hands of nonprofits and education institutions so they can connect with others and do more good. As a social enterprise, the more missions our technology supports, the more we invest back into technology and communities, creating an endless circle of good. We’re here to help; visit us at Salesforce.org.

Salesforce Professional Services is looking for a Technical Architect. If you're passionate about innovation, come help revolutionize how companies collaborate and communicate with customers. The Technical Architect will be responsible for successfully creating custom enterprise applications using the Salesforce platform and integrating with other enterprise systems. In this capacity, the Technical Architect will be an expert in implementing large scale enterprise applications, utilising web-based technologies and applying enterprise system integration and security architectures.

Ideally, the candidate has a CRM implementation background, Salesforce.com experience and is Salesforce certified. However, candidates with a solid technical architecture and development background in Java, .Net and integration will also be considered. The candidate must be able to lead technical requirement gathering sessions, produce requirements and technical architecture documents, manage a team of development resources and be hands-on implementing where required. The candidate must also be able to manage client expectations and scope by working closely with the project manager and other architect(s).

Responsibilities:

  • Lead technical requirement gathering sessions and produce technical requirements and design documents.

  • Manage the technical delivery of integrations, security, single-sign-on and application customizations.

  • Manage technical scope and client expectations.

  • Provide hands-on advisory assistance to developers for technical issues.

  • Design and implement the development and release process.

  • Design and manage the execution of test plans and ensuring a quality solution is delivered.

Experience/Skills Required:

  • 8+ years of experience implementing and integrating enterprise systems, preferably CRM or ERP with increasing complexity and responsibility.

  • Strong consulting experience.

  • Ability to deliver integration projects using established integration technologies and EAI tools.

  • Proven ability to design and optimize business processes and to integrate business processes across disparate systems.

  • Experience with web and/or cloud application development with the Salesforce platform, Heroku, SpringSource, Amazon RDS, Azure, J2EE or .Net.

  • Experience designing technical solutions across Salesforce clouds or technology stacks, i.e., Sales Cloud, Marketing Cloud, and AWS.

  • A thorough understanding of XML, SQL, and Object-Oriented Design Patterns.

  • Travel up to 30%, but may be higher as required by client engagements.

Experience/Skills Desired:

  • Ability to define and deliver custom enterprise applications on the Salesforce platform.

  • Hands-on development experience with JavaScript, Apex, Visualforce and the Salesforce.com APIs.

  • Ability to triage and assist customers with system performance issues.

  • Work experience with a professional consulting organization (e.g., Big 5 consulting) a plus.

  • Completion of several Salesforce.com projects in development and lead technical roles.

  • Extensive experience with data extraction, transformation and load tools.

  • Expertise in Single Sign-On (SSO), Master Data Management (MDM), Social Enterprise Technologies and Data Warehousing.

  • Computer Science, Software Engineering, Computer Engineering, MIS or equivalent.

Attributes:

  • Detail-oriented and motivated individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies.

  • Confident leader and communicator.

  • Customer success-oriented with a relentless focus on making our customers successful.

  • Resourceful and strong problem-solving skills.

  • Excellent analytical skills and the ability to develop processes and methodologies.

  • Team player with an ability to align a team, with strong presentation and interpersonal skills.

For Colorado -based roles: Minimum annual salary of $121,800. You may also be offered a bonus, restricted stock units, and benefits. More details about our company benefits can be found at the following link: https://www.getsalesforcebenefits.com/

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

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