Tech Assistant - Transporter (1 Fulltime & 1 Per-diem Opening)

Summary: Under the supervision of the Chief Technologist the Patient Care Coordinator works to ensure patient comfort and safety while transporting patients to and from the MRI Center; delivers MRI reports to patient’s charts, files MRI reports, and films, maintains supplies and linens, assists front desk during the evening hours when appropriate or necessary, and performs other related duties as required. May also assist in scan room preparation, clearing, and cleaning, scanning pertinent patient information into Sharp PACs system (Synapse) or Children’s PACs system (Amicas), and burning images to CDs. Other related duties as required.

This will be achieved by performing the following duties.

Essential Responsibilities include the following. Other duties may be assigned.

· Performs all duties for the safe and prompt delivery of patients to and from the MRI Center.

· Calls respective patient nursing station at least 15 minutes prior to scheduled exam time to ensure the readiness of the patient and prompt delivery of the patient to the MRI Center.

· Communicates with front desk receptionist, nurse, and technologist regarding patient pick-up times.

· Checks for special instructions (oxygen requirements, mode of transportation, etc.) in order to ensure the rapid delivery of patients with special attention to the individual patient’s case.

· Confirms the method of transport and special needs.

· Copies all required materials from the patient’s chart and distributes properly.

· Ensures patient is properly identified (check ID bands).

· Screens patients and visitors for any circumstances that would indicate a potential hazard to the patient or visitors in preparation of the MRI scan, i.e., verbally asks, at the very least, whether the patient or visitor(s) has a cardiac pacemaker, an intracranial aneurysm clip, or has ever had a metal injury to the eye.

· Understands and can assist in scheduling procedures, patient check-in, and receptionist duties when receptionists are unavailable or during the evening hours.

· Stocks linens and supplies appropriately.

· Collects soiled linens on a regular basis and places in proper soiled linen bin.

· Assists and maintains order and cleanliness of dressing rooms and restrooms.

· Communicates information as required maintaining good relationships with all employees

· Knows and understands all safety procedures in relation to fire code, code blue, magnet safety, vehicle safety, lifting and transferring technique, and materials/supplies within the MRI Center relative to patient and staff safety.

· Attends educational programs as needed.

· Assists in training of new employees as needed.

· Conducts self in such a manner as to always represent the MRI Center in a positive light.

· Does not gossip, participate in gossip, or promote gossip in any form. Any viable information that needs to be transmitted should be so transmitted to one’s supervisor.

· Stays aware of the type of next exam and is able to set up the scan room for appropriate scans.

· Clears and cleans the scan room after each exam.

· Scans pertinent patient information into Synapse or Amicas.

· Burns CDs as required.

· Develops film when necessary

· Performs other related duties as required by the supervisor or as required.

Competencies: To perform the job successfully, an individual should demonstrate the following:

· Job Knowledge / Technical Skills – Thoroughly understands all aspects of the job; possesses practical hands-on experience; Needs some direction. Drive to continuously build one's knowledge base and improve professional skills.

· Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things; Speaks and writes clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Writing is clear, informative and professional.

· Medical Office Environment - Must possess an understanding of the functionality of medical office operations, radiation safety, patient safety, desired patient through-put while providing optimal patient care, and consideration for patient’s circumstances, preferably in outpatient radiology.

· Teamwork - The ability to work effectively with others, balancing the needs of the team and those of the individual; Gives and welcomes feedback.

· Administration and Organization Support - Follows policies and procedures; Processes paperwork accurately, timely and legibly; Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

· Attendance and Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

· Safety and Security - Daily actions demonstrate our standard for a safe and secure workplace.

· Stress Management- Successfully copes with demands from superiors, subordinates, and peers

· Professionalism- Approaches others in a tactful manner; reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

· Dependability- Can be relied upon to meet schedules, deadlines and productivity standards; completes tasks on time or notifies the appropriate person with an alternate plan.

· Appearance and Grooming- Practices and appropriate grooming, hygiene, and attire selection.

· Problem Solving/Judgement- Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions and assess consequences; works well in group problem-solving situations; uses reason even when dealing with emotional topics.

· Initiative- Volunteers readily; undertakes self-development activities; seeks increased responsibilities; looks for and takes advantage of opportunities; asks for and offers help when needed; Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Education and/or Experience: High school diploma or general education degree (GED); and patient transfer experience.

· Language Skills: Must possess the ability to read and comprehend simple instructions, short correspondence, and memos. Must possess the ability to write simple correspondence. Must possess the ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

· Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

· Reasoning Ability: Must possess the ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Must possess the ability to deal with problems involving a few concrete variables in standardized situations.

· Healthcare Business Acumen: Must have the knowledge and be well-versed in the nuances and complexities of the business aspects of healthcare including Protected Health Information (PHI) procedures and safeguarding other identifiable information regarding patient data.

· Technology/Computer Skills: To perform this job successfully, an individual should have knowledge of, Internet software, Spreadsheet software, Word Processing software, and imaging database software.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is:

Standing and Sitting: Specific demands for standing and sitting on this job:

· Regularly required to stand;

· Regularly required to sit

Walking and Reaching: Specific demands for walking and reaching on this job:

· Frequently required to walk and reach with hands and arms

Climb, Balance, Crawl: Specific demands for this job:

· The employee is occasionally required to climb or balance and stoop, kneel, or crouch.

Dexterity and Sense of Touch: Specific demands for sense of touch and dexterity on this job:

· Frequently required to use hand to finger movements, handle, or feel;

Lifting: Specific demands for lifting on this job:

· Regularly lift and/or move up to 10 pounds

· Occasionally lift and/or move up to 25 pounds

· Patient lift assist as necessary

Vision: Specific vision abilities required by this job:

· Close vision

· Distance Vision

· Color Vision

· Peripheral Vision

· Depth perception

· Ability to adjust focus

Verbal and Auditory Demands: Specific talking and hearing abilities required by this job:

· Must be able to talk and hear

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· The noise level in the work environment is usually quiet.

The employee is exposed to:

· Moving mechanical parts

· Fumes or airborne particles

· Toxic or caustic chemicals

· Risk of electrical shock

· Risk of radiation

· Vibration

Conditions of Employment: This job has conditions of employment essential to the position. This list is not considered comprehensive and other conditions of employment are likely due to the nature of the position.

· All employees must be eligible to participate in federal health care programs and must not be included in the Health and Human Services Office of Inspector General Exclusion List.

· All employees that interact with patients where the risk of TB exposure or infection, are required to participate in the Company TB screening, testing, and evaluation in accordance with the California Health and Safety Code.

· Basic life support certified; CPR in all areas of Magnetic Resonance Imaging.

· Must complete vaccination requirements as outlined by Rady Children’s Hospital and Sharp HealthCare.

Job Types: Full-time, Part-time

Benefits:

• 401(k)
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Radiology

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• transporting patients: 1 year (Preferred)

Shift Availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location:

• One location

Hours per week:

• Less than 10
• 10-19
• 20-29
• 30-39

Benefit Conditions:

• Only full-time employees eligible

Work Remotely:

• No

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Plastic shield at work stations
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place