Team Member - Dunkin

America Runs on Dunkin but to do that, we need to build the best team around! We are looking for awesome customer-focused team members to join our Dunkin team. Not to mention we have some pretty great perks too.who doesnt love free coffee?

Summary:

Dunkin Team Members are responsible for preparing all drink, donut, and hot food orders while providing exceptional customer service to in-person and drive thru guests.

Responsibilities:

• Greet and welcome customers entering the restaurant and calling into the restaurant with a smile.
• Receives orders from customers in-person and over the drive thru speaker.
• Must upsell and maintain up-to-date knowledge of menu and food item descriptions, along with new items and promotions.
• Accurately execute all drink, donut, and food item orders according to Company standards and customer preferences.
• Cook all hot items using the correct setting and maintain the company standards on the Turbo Chef oven.
• Accurately process cash, credit card, gift card and DD perks transactions.
• Balance cash drawer at the end of the shift; deliver the correct amount to the next shift.
• Assist in maintaining a clean workplace; keep Front of House (FOH) cleaned and stocked at all times; keep tables, chairs, doors, windows and dining room cleaned and organized; maintain front and exterior trash cans empty as needed; maintain restrooms cleaned and stocked during operating hours.
• Assist in assuring all Back of House (BOH) stations are properly stocked (e.g. sandwich assemble area, donut prep area)
• Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace.
• Receive and handle complaints from the customers and direct to the manager on duty if the problem is beyond the scope of their duties.
• Leave customer with a positive, long-lasting impression of their Local Dunkin Donuts.

We promote a place for opportunity, growth, and pure fun throughout our locations! A few of our perks include:

• 50% off meal when on shift, free all you can drink coffee, and tea during shiftDiscounted tuition partnership with Southern New Hampshire University

This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC.

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.

Prell Restaurant Group is an equal opportunity and E-Verify employer.