TBSAH NA Training Manager

When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.

The Body Shop, along with Aesop and Natura, is part of Natura & Co, a global, multi-channel and multi-brand cosmetics group that is committed to generating positive economic, social and environmental impact. Group owner Natura is Brazil's number one cosmetics manufacturer. Sustainable development has been the company's guiding principle since it was founded in 1969. In fact, this is an incredibly exciting time for The Body Shop. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.

• To drive business growth through ensuring that the skills required to run a successful direct sales business are embedded and training effectiveness is optimised
• Develop and deliver the local TBSAH training calendar and program, in line with the business priorities and in collaboration with global TBSAH training direction
• Adapt global training material for local use and utilise as required for maximum impact, and ensure training materials are accessible to all Consultants
• Provide development of field leaders through support and training to ensure they are skilled to deliver on targets
• Manage all Ambassador programs locally
• Manage all training components within corporate events
• Manage weekly, monthly and annual recognition program
• Act as lead liaison with Retail training team
• Assist in development of event calendar as necessary ensuring the content and plan to meet business needs
• Attend planning meetings to ensure implementation success within key accountabilities

• To perform other related duties as assigned or requested.
• Responsible for maintaining the ethical standards of The Body Shop including minimising the environmental, health and safety risks in the workplace and responsible for reporting potential risks, real accidents and near misses to relevant managers.
• Champions, supports and participates in The Body Shop campaigns and The Purpose.
• Flexible working approach – home-based with regular travel.

• Experience training and leading teams within the Direct Selling industry
• Proven track record within a sales, training or business development role.
• Confident presenter to large groups and at all levels in the business.
• Competent user of Word, Excel and PowerPoint.
• Desirable to have worked in the beauty industry but not essential.
• Certificate IV Training & Assessment