Systems Analyst - People Technology (Workday)

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Visa’s Corporate IT (CIT) organization is adding a Systems Analyst role to its People Technology team, focused on configuration of our People Technology Systems, including, but not limited to, Workday. We need you to use your hands-on People Technology experience to design, build and deliver solutions on time, as promised. We need people who are curious and creative and that may have experience in vendor applications like Workday or SmartRecruiters. We don’t limit your imagination in how you design outstanding experiences for our customers.

You will work closely with hardworking leaders who deliver best-in-class solutions to hire, grow and inspire talent at Visa. Together, we will proactively foster new ways technology can make Visa the best place to work for everyone, everywhere.

Essential Functions:

• Participate in technology project delivery activities such as estimation, design, development, testing, L1 support training, deployment, launch and post-launch readiness.
• Partner with lead analysts to explore, evaluate, recommend, and design new features and functionalities with Workday and/or other HR applications
• Participate in security assessment activities for HR systems by partnering with vendors to meet Visa’s Security Standards.
• Conduct root cause analysis of problems and apply business knowledge and practical experience to recommend system and product improvements
• Identify and overcome risks, blockers, and technology limitations to meet stakeholder expectations.
• Use Agile methodology to deliver solutions.
• Sustain existing solutions and promote ideas that mature existing solutions.

Basic Qualifications:

• 2 years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualifications:

• 3 or more years of work experience or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) in Engineering, Information Systems or related technical subject area
• Experience with SaaS and externally hosted HR solution management such as Workday HCM, ADP, SmartRecruiters, ServiceNow, Cornerstone strongly preferred
• Working knowledge of web services, APIs, XML and prior experience using tools like SOAPUI and Postman
• Prior experience building requirements for systems implementations – including but not limited to functional design documents, file specifications, data flow diagrams etc.
• Experience working effectively with business and IT staff in multiple locations, including onshore/offshore
• Strong follow-through, ability to drive to closure and resolution of complex system issues
• Demonstrated ability to absorb, analyze, and understand new information, technologies and practices quickly
• Outstanding communication and customer facing skills, able to interact effectively with diverse groups of global business partners, both technical and business users

Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

Work Hours: Incumbent expected to work during core business hours

Travel Requirements: Incumbent expected to travel <5%

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.