System Administrator - Support
- Full-Time
- Long Beach, CA
- Stars Behavioral Health Group
- Posted 3 years ago – Accepting applications
Job Description
System Administrator - SupportLong Beach, CA, USA Virtual Req #1700
We are committed to providing a career-enhancing environment for dedicated professionals desiring to make a difference in the lives of young people and their families. Stars Behavioral Health Group (SBHG) currently employs approximately 1,700 people at more than 45 different sites throughout California in Los Angeles, San Bernardino, Riverside, Fresno, Central Valley, Stanislaus, Santa Clara, Alameda, and Sacramento counties. We serve more than 30,000 children, youth and families annually throughout the state.
Our experienced staff of Psychiatrists, Psychologists, Social Workers, Mental Health Specialists, Parent Partners and other therapists/counselors provide case management, mental health care and a range of support services in schools, homes or other community settings. Our dedicated teams work collaboratively and in partnership with family members, school administrators and faculty, county social workers, case managers, probation officers and other agencies. JOB SUMMARY:Reporting to the IT Director, the position is responsible for second level technical support, administration, configuration and maintenance of all server and network infrastructure as well as special projects. The responsibility for this position entails installation, configuration, maintenance, and troubleshooting of a variety of Microsoft server technologies. Provides support and is an escalation point for 1st level support (Service Desk)
MINIMUM QUALIFICATIONS:Education:Bachelor’s degree or equivalent experience in Information Systems. Certification from Microsoft, (MCP, MCSE, MCT) or equivalent experience with Microsoft server products.
Experience:Minimum 4-6 years direct service experience with Microsoft server administration and support.
License or Certification:Microsoft certification (MCP, MCSE or equivalent) for Windows Workstation and Windows Server support or equivalent experience is required. Detailed requirements and expected knowledge is available in a document IT Competencies and Certification Requirements.
Specialized Skills:Excellent troubleshooting and problem solving skills, high level of
initiative and dedication.Excellent verbal and writing skills, organizational skills, training users, ability to multitasking.Excellent knowledge of server
hardware.Experience with the introduction of technology in clinical settings, electronic security, and HIPPA regulations.Acted as a Windows server administrator for at least 4 years.High proficiency in Microsoft-based administration best practices.OS encryption using Microsoft tools.High proficiency in the use and administration of email system.Proficiency in security administration, monitoring, and management.Proficiency in the use and administration of backup.Proficiency in the use and administration of antivirus.Expertise with LAN and WAN network
administration.Virtualization experience.
Physical Requirements:Ability to travel independently to various facility locationsAbility to carry IT equipment e.g. monitors, PC’s, servers etc.
POTENTIAL
JOB HAZARDS:Assaultive clients.Blood and Body Fluid Contact (Category III)Potential for eye, wrist and back strain, carpel tunnel syndrome.Operation of company vehicle.Work with and around electrical and electronic appliances.
SAFETY
PRECAUTIONS REQUIRED:Demonstrated knowledge of safety procedures to avoid electrical shocks. Current clear DMV printout and attendance at vehicle orientation.Demonstrated use of Professional Assault Response TrainingDemonstrated use of Standard PrecautionsDemonstrated knowledge of safety procedures for the school.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Apply to this Job
Monday, December 21, 2020
Named one of the best places to work in California!We are committed to providing a career-enhancing environment for dedicated professionals desiring to make a difference in the lives of young people and their families. Stars Behavioral Health Group (SBHG) currently employs approximately 1,700 people at more than 45 different sites throughout California in Los Angeles, San Bernardino, Riverside, Fresno, Central Valley, Stanislaus, Santa Clara, Alameda, and Sacramento counties. We serve more than 30,000 children, youth and families annually throughout the state.
Our experienced staff of Psychiatrists, Psychologists, Social Workers, Mental Health Specialists, Parent Partners and other therapists/counselors provide case management, mental health care and a range of support services in schools, homes or other community settings. Our dedicated teams work collaboratively and in partnership with family members, school administrators and faculty, county social workers, case managers, probation officers and other agencies. JOB SUMMARY:Reporting to the IT Director, the position is responsible for second level technical support, administration, configuration and maintenance of all server and network infrastructure as well as special projects. The responsibility for this position entails installation, configuration, maintenance, and troubleshooting of a variety of Microsoft server technologies. Provides support and is an escalation point for 1st level support (Service Desk)
MINIMUM QUALIFICATIONS:Education:Bachelor’s degree or equivalent experience in Information Systems. Certification from Microsoft, (MCP, MCSE, MCT) or equivalent experience with Microsoft server products.
Experience:Minimum 4-6 years direct service experience with Microsoft server administration and support.
License or Certification:Microsoft certification (MCP, MCSE or equivalent) for Windows Workstation and Windows Server support or equivalent experience is required. Detailed requirements and expected knowledge is available in a document IT Competencies and Certification Requirements.
Specialized Skills:Excellent troubleshooting and problem solving skills, high level of
initiative and dedication.Excellent verbal and writing skills, organizational skills, training users, ability to multitasking.Excellent knowledge of server
hardware.Experience with the introduction of technology in clinical settings, electronic security, and HIPPA regulations.Acted as a Windows server administrator for at least 4 years.High proficiency in Microsoft-based administration best practices.OS encryption using Microsoft tools.High proficiency in the use and administration of email system.Proficiency in security administration, monitoring, and management.Proficiency in the use and administration of backup.Proficiency in the use and administration of antivirus.Expertise with LAN and WAN network
administration.Virtualization experience.
Physical Requirements:Ability to travel independently to various facility locationsAbility to carry IT equipment e.g. monitors, PC’s, servers etc.
POTENTIAL
JOB HAZARDS:Assaultive clients.Blood and Body Fluid Contact (Category III)Potential for eye, wrist and back strain, carpel tunnel syndrome.Operation of company vehicle.Work with and around electrical and electronic appliances.
SAFETY
PRECAUTIONS REQUIRED:Demonstrated knowledge of safety procedures to avoid electrical shocks. Current clear DMV printout and attendance at vehicle orientation.Demonstrated use of Professional Assault Response TrainingDemonstrated use of Standard PrecautionsDemonstrated knowledge of safety procedures for the school.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Design, install, administer, monitor, and troubleshoot of Microsoft server-based operating systems and applications.
- Install and configure software as needed.
- Responsible for implementing remote support and automation tools and educating the Service Desk 1st level support team in using such tools to allow most efficient support to users.
- Provide expert support services to Service Desk technicians such as configure, maintain, and troubleshoot workstations, printers, and other network devices on the network.
- Experience in using GPO’s to control user and computer accounts in the domain.
- Provide backup support to other technicians to resolve usual user hardware and software related problems as they occur.
- Administration of company and facility PC networks and LAN’s, including creation of new users, termination of retired users, and regular system maintenance.
- Configuration and maintenance of phone and voicemail systems.
- Configure and maintain backups of company data and email.
- Provides IT training and orientation for facility staff including practices designed to maintain security and confidentiality of electronically filed client information.
- Work on other IT related projects as assigned.
- Periodic checking, analyzing and implementation of fault tolerant systems.
- Ability to solve problems quickly and automate processes.
- Ability and willingness to contribute to agency efforts to improve quality including maintaining compliance with agency e-security policies and procedures.
- DailyPay
- MFTI and ACSW’s receive supervision for BBS hours
- Competitive compensation
- Company paid benefits package including medical, dental and vision and many other voluntary benefits
- Rewarding work environment with excellent opportunities for career growth
- Excellent work/life balance including generous vacation and holiday pay
- Meaningful relationships with your co-workers and the individuals we serve
- Family-oriented environment
- On the job training including paid CEU opportunities and career development
- Flexible work schedule and environment
- Mileage reimbursement
Other details
- Pay Type
Salary