System Administrator - Broadcast Operations - Commercial Insertion

Department Summary: DISH is a Fortune 250 company with more than $13 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service – Sling TV – that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.

Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.

We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.

Opportunity is here. We are DISH.

Job Duties and Responsibilities: The Commercial Insertion (CI) Engineering team is responsible for operating and maintaining the Commercial Insertion systems :

• Media Sales and DISH Business Commercial Insertion campaigns;
• Set Top Box (STB) Commercial Insertion development efforts; and
• Coordinating efforts between Commercial Insertion Engineering teams.
• Work with other departments to maintain services.

Working under technical and management supervision from managers and system architects, the Engineer I is to understand business goals and define, document, analyze, perform, and interpret needs for CI, Advertising, and related systems.
Responsibilities:

• Works collaboratively with technical subject matter experts (SMEs) to execute CCRs that update the CI System.
• Create CCRs to perform maintenance and updates to the Commercial Insertion system.
• Resolves basic computer and system issues with minimal technical support and generate documentation for CI Engineering Operations.
• Proactively works with Operations, Support, and Test personnel to develop solutions to issues discovered and implement new processes/procedures that improve customer experience and business cash flow.
• Administers day to day maintenance / monitoring for the Commercial Insertion system.
• Coordinates support needed from other groups.
• Maintain and Update documentation for the Commercial Insertion team.

Skills, Experience and Requirements:Basic Requirements:

• Basic understanding and skill with standard computing environments (Microsoft Office Applications, Google Suite, Windows Server, RedHat Linux, SAN Storage, Isilon Storage, basic networking and system administration).
• Basic knowledge in writing and running basic scripts using one or more of common scripting tools/languages including SQL/Perl/Python/Bash
• Basic familiarity with Video Compression, MPEG and Satellite Broadcasting.
• Basic familiarity with Commercial Insertion technologies and Business Operations

• Must be able to perform 24X7 shift work including overnight shifts as dictated by the needs of the business.
• Must be able to maneuver through tight and low ceiling spaces. Occasionally needs to crawl through computer floor and above ceiling cable grid areas.
• Lifting – Ability to move or lift 50 lbs. Frequently moves various equipment into and out of their assigned racks.
• Willingness to view and support television signals that include adult content without objections.
• Must be able to stand for extended periods and reach to heights of up to 7 feet.
• Understands and properly interprets business features
• Willing to travel (10-25%) between Denver, Cheyenne, and Gilbert locations as needed

Preferred Qualifications:

• BS or equivalent from a four-year college or university is strongly preferred; three-to-eight years of progressively related experience, or an equivalent combination of education and work experience.
• Competencies include excellent written and verbal communication including precise issue reporting, test results reporting, and creating and delivering presentations.
• Experienced in data and problem analysis, creative problem solving and detailed design thinking

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