Switchboard Operator PT Days Altamonte
- Full-Time
- Altamonte Springs, FL
- AdventHealth Altamonte Springs
- Posted 3 years ago – Accepting applications
Job Description
Description
YOU ARE REQUIRED TO SUBMIT A RESUME WITH YOUR APPLICATION!
Switchboard Operator - AdventHealth Altamonte
Location Address: 601 E. Altamonte Dr., Altamone Springs, FL
Top Reasons to work at AdventHealth Altamonte
Work Hours/Shift: Full Time, Days
You Will Be Responsible For:Demonstrates, through behavior, AdventHealth’s service standards; Keep Me Safe, Make It Easy, Love Me and Own It.
Qualifications
What You Will Need:Required:
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Apply to this Job
YOU ARE REQUIRED TO SUBMIT A RESUME WITH YOUR APPLICATION!
Switchboard Operator - AdventHealth Altamonte
Location Address: 601 E. Altamonte Dr., Altamone Springs, FL
Top Reasons to work at AdventHealth Altamonte
- Located north of Orlando in the community of Altamonte Springs, our facility is consistently named “Best Hospital” for overall quality, reputation, doctors and nurses by local residents
- As the largest satellite campus within the AdventHealth system, AdventHealth Altamonte has been providing state-of-the-art healthcare to the community since 1973
- The 398-bed hospital cares for more than 168,000 patients a year. We are proud to be revolutionizing health care with visionary leadership and world-class resources
Work Hours/Shift: Full Time, Days
You Will Be Responsible For:Demonstrates, through behavior, AdventHealth’s service standards; Keep Me Safe, Make It Easy, Love Me and Own It.
- Utilizes various computer applications to include a primary and back-up switchboard phone console system and multiple emergency notification systems to process calls and alarms.
- Initiates and coordinates accurate communications for emergent events to include: code blue, code pink, code orange, code yellow, code green, code black, code red, code purple, code stemi, rapid response, active shooter and telephone outage escalation.
- Monitors multiple alarm systems to include fire, oxygen and elevators in the PBX area and notifies appropriate personnel when an alarm is received.
- Utilizes on-call systems and various on-call procedures to contact multiple departments after hours upon request.
- Maintains an understanding of hospital departments and surrounding areas, stays informed of all changes, reads email in a timely manner and updates resource documents frequently as needed.
Qualifications
What You Will Need:Required:
- 1 year of related work experience as a switchboard operator or in customer service field
- Ability to read, speak, listen, receive, understand and disseminate communications effectively
- Perform basic computer skills and able to type 30 wpm
- Proficient in multi-tasking and working independently utilizing logical and safe decision making
- Sustains calm and courteous composure when dealing with emergencies or dissatisfied callers
- High school diploma or equivalent
- MS Office products
- Bilingual skills
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.