Supervisory Information Technology Specialist (APPSW-INFOSEC)

The position is located in the Service Transition Division, Office of Consular Systems and Technology, Bureau of Consular Affairs, Quality Management Branch (CA/CST/ST/QM). QM is responsible for the independent validation and verification (testing) of custom-developed applications, systems/software and Commercial off the Shelf (COTS) products for CA. QM is also responsible for the creation and maintenance of CST’s non-production development and quality assurance environments.

• Supervises and oversees all activities necessary to support the Service Transition (ST) Division’s overall mission and the Branch's portfolio
• Proposes long-range plans and milestones for Branch projects and initiatives that incorporate innovative solutions that are tailored to the specific needs of the Branch
• Oversees the efforts of Branch staff in ensuring the rigorous application of information security /information assurance policies, principles, and practices to the development and delivery of Branch products and services
• Interacts and coordinates with other CST units to define quality management needs . Develops plans and milestones for quality management programs, projects, and initiatives that meet the organization’s needs

Occasional travel - Occasional travel may be required.

Yes

14

• Job family (Series)

  2210 Information Technology Management

• Requirements

  RequirementsConditions of Employment
  • U.S. Citizenship is required.
  • Must be able to obtain and maintain a Top Secret security clearance.
  • Verification of employment eligibility in the United States is required.
  • Incumbent will be subject to random drug testing.
  • One year probationary period, unless excepted by regulation.
  • Statement of Employment & Financial Interest required prior to appointment.
  • This is a supervisory position.
  • New supervisors must successfully complete a 1 year probationary period.
  • Direct Hire Authority will be used to fill this position.
  Qualifications

  Applicants must meet all the required qualification requirements, including education and any selective placement factors described below by the closing date of this announcement. If you are qualifying based on education OR if there are mandatory education requirements listed below, you MUST submit a copy of your college transcript with your application.

  Applicants applying for the GS-14 grade level must meet the following requirements:

  Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below:

  • Attention to Detail - Is thorough when performing work and conscientious about attending to detail
  • Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  • Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  • Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

  AND Have at least 1 full year of specialized experience equivalent to the GS-13 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position.

  Qualifying specialized experience must demonstrate the following:

  • Experience in independent verification and validation (IV&V) process and activities
  • Experience in cyber security techniques, policies, and requirements for information security solutions
  • Experience in secure software development and cybersecurity testing tools and techniques
  • Experience in acquisition processes and regulations, and budget formulation
  • Experience in large scale project management

  NOTE: In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. There is no substitute of education for specialized experience for the GS-14 position.

  In addition, applicant's experience must also demonstrate that the candidate possesses the following qualities:

  • Ability to assign, review, and supervise the work of others;
  • Objectivity and fairness in judging people on their ability, and situations on the facts and circumstances;
  • Ability to adjust to change, work pressures, or difficult situations without undue stress;
  • Willingness to consider new ideas or divergent points of view; and
  • Capacity to "see the job through."
  Education

  See the qualifications section of this vacancy announcement for education requirements, if applicable.

  Additional information

  For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or ReasonableAccommodations@state.gov.

  If eligible, telework and remote work agreements may be permitted with supervisory approval. Please note that any approved remote work arrangement is subject to the locality pay area of the alternative telework worksite.

  If eligible, applicants to this announcement may be referred to other positions in other Bureaus/Offices in the Department that may require a higher security clearance.

  EMPLOYMENT ELIGIBILITY VERIFICATION PROGRAM (E-Verify) – U.S. law requires organizations to employ only individuals who may legally work in the United States - either U.S. citizens, or foreign citizens who have the necessary authorization. This agency utilizes E-Verify to compare information from the Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA) records to confirm employment eligibility. If the employee’s information does not match DHS and/or SSA records, the employee is given an opportunity to resolve the problem. If eligibility cannot be verified, employment will be terminated.

  
  
  How You Will Be Evaluated

  You will be evaluated for this job based on how well you meet the qualifications above.

  Under the provisions of the Direct-Hire Authority, veterans' preference does not apply. Traditional rating and ranking of applications does not apply. For this announcement, all applicants will be assessed to determine if they meet the qualifications for this position, specifically the education, specialized experience, and knowledge, skills, and abilities (KSAs) necessary to perform the work of the position. Applicants will not be rated or ranked. All applications that meet the required qualifications will be referred to the selecting official in the order in which the applications were received.

  Your qualifications will be evaluated on the following KSAs and other characteristics that are relevant to the duties of this position and must be fully supported by information in your resume:

  • Ability to make decisions based on information from a wide variety of sources
  • Knowledge of information technology life cycle management concepts
  • Knowledge of information technology performance measures
  • Knowledge of information technology specialty areas (e.g., application systems design)
  • Ability to manage IT assets and resources

  Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience and education (if applicable) as it relates to this job opportunity. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Your resume should include the dates of all qualifying experience (from month/year to month/year) and the number of hours worked/volunteered per week.

  For assistance with creating a resume, please click here. Agency Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) candidates must be well qualified for the position to receive consideration for selection priority. Candidates are considered well qualified if their knowledge, skills, and abilities (KSAs) exceed the minimum qualifications described in the announcement.

  Applicants must meet all qualification requirements by the closing date of this announcement. Your application package must contain sufficient information to make a valid determination that you meet the basic/specialized experience requirements as stated in this job opportunity announcement for each grade level(s) for which you are applying and support your answers to the self-assessment questions related to basic eligibility.

  
  
  To preview questions please click here.
  
  Background checks and security clearanceSecurity clearance

  Top Secret

  Drug test required

  Yes

  Position sensitivity and risk

  Critical-Sensitive (CS)/High Risk

  Trust determination process

  National security

• Required Documents

  Required Documents

  All required documents listed below, that are applicable to you, must be submitted to our automated system "Gateway to State" by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.

  1. Resume - your resume or any other written format you choose should contain the required information as specified in the “How You Will Be Evaluated” section. Insufficient information will result in an ineligible rating.

  2. A completed online job specific self-assessment questionnaire through the Department’s automated system “Gateway to State”.

  3. Transcripts - if applicable, see the Qualifications section of the announcement. If selected, an official/sealed college transcript(s) will be required to verify education prior to employment.

  4. If you are qualifying based on other criteria listed under the Qualification Section of this announcement, you MUST submit the required supporting documentation (certificates, certifications, etc.) with your application.

  5. Veterans’ preference does not apply to this vacancy. Any supporting documentation received from veterans will be retained to document veteran’s status if selected.

  If claiming 5-point veteran’s preference, you must provide a copy of your DD-214 Certificate of Release or Discharge from Active Duty (Member Copy 4 is preferred), which must show the type of discharge and dates of active duty.

  If you are currently on active duty, you must provide a certification on letterhead from your military branch which contains your military service dates, expected date of discharge or release, and the character of service to show that your military service was performed under honorable conditions. The expected date of discharge or release must be no later than 120 days after the certification is submitted for consideration for this vacancy announcement. If the appropriate information is not submitted to confirm your current or expected discharge status, dates of service, etc., you will not receive credit for the claimed active duty military service.

  If claiming 10-point veteran’s preference (i.e., preference eligibles with a compensable service-connected disability of 30% or more), you must submit the documentation required by the SF-15 (Application for 10-Point Veteran Preference) to support your claim (e.g., DD-214, official statement from the Department of Veterans Affairs). If we cannot verify your 10-point preference status, you will receive 5-point preference if veterans' preference requirements have been met. For further information regarding Veterans, click here.

  For applicants claiming 10-point derived veterans’ preference (i.e., spouses, widows, widowers or mothers of veterans), a completed SF-15 must be submitted with the application with all required supporting documents listed on the form.

  For Sole Survivorship preference, you must provide a copy of your DD-214 (Member Copy 4 is preferred) or another form of official documentation which shows your discharge or release from active duty occurred on or after August 29, 2008 and was based on a sole survivorship discharge.

  To gain access to your DD214 online, click here.

  6. CTAP/ICTAP eligibles must submit a copy of the appropriate documentation with their application. See links below:

  ICTAP Considerations
  CTAP Considerations

  If you are relying on your education to meet qualification requirements:

  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• Benefits

  Benefits

  A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Review our benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• The public

  U.S. citizens, nationals or those who owe allegiance to the U.S.