Supervisor, Security

Comcast brings together the best in media and technology. We drive innovation to create the worlds best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for the supervision of security guards and investigators. Protects the organization's employees, properties and all items of value on premises from any preventable harm or danger. Coordinates and supervises the daily activities of business support, technical or production staff who perform tasks in the same function. Sets priorities for the team. Assigns tasks and checks work at regular intervals. Conducts internal and external investigations and reports findings. Conducts Physical Security inspections of facilities and property. Conducts loss prevention operations supporting multiple retail outlets. Available to travel daily to conduct investigative and physical security actions with occasional overnight travel. Generally reports to a Manager or Director.

Job Description

Core Responsibilities

• Responds to all security related issues throughout the corporate building, with regards to theft, employee escorts, disturbances and other critical situations.
• Instructs security officers to appropriate responses to incidents or unusual events.
• Maintains department budget and writes daily security reports.
• Maintains a good working relationship with law enforcement agencies.
• Assists the manager in the development and implementation of the access and perimeter control operational procedures, conveying and verifying security requirements.
• Assists in overseeing the daily operation of a guard force to include scheduling, training and is the primary contact for facility security related issues.
• Ensures guards and control room operators do rounds and inspections of the building.
• Assists the Security Manager and Director with special projects.
• Works flexible hours and is available on call 24/7 as situations warrant.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Education

Bachelor's Degree

Relevant Work Experience

2-5 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.