Supervisor, Operations

Posted Date: Sep 7, 2021
Employment Type: Full Time

The Brink’s name is a promise to respect the trust we’ve earned in over 150 years in business. Every employee honors that promise by offering the highest levels of service and support to our customers. We take pride in our work, and we share a passion about our future. Learn why so many people have made the choice to join our team – and stay here.

Job Title

Job Description

Brink’s Global Services is a division of Brink’s Inc. the world’s premier provider of secure logistics and security solutions in more than 122 countries across 5 continents. Brink’s Global Services specializes in the secure transportation and handling of valuable goods throughout the logistic value chain, from raw materials and components to finished products within the mining, banknote, precious metal, jewelry, security, art and pharmaceutical industries The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Supervisor, Operations – JFK SORT.

Job Summary:
The Supervisor – Operations A is responsible for providing management oversight and day to day leadership and ensure optimum level of service is achieved for all customers in the marketplace. This position will also work closely with our customer service teams and our US based Sales team to both fulfill service level agreements and work to obtain new business. This position must be able to work flexible hours and perform hands on freight forwarding responsibilities in addition to leading a front line secured logistics team members. This position functions in an armed environment and requires the enforcement of rules to protect the premises and property of Brink's and its customers and in armored vehicles in transit, as well as the safety of persons on the premises of Brink's and its customers, including armored vehicles.

Key Responsibilities:

• Provide first line supervisor to front line team members

• Oversee daily operations including but not limited to inventory management, opening and closing of vault and/or facility

• Monitor and adjust performance of all staff, machines and workflows

• Ensure that all shipments are handled in an accurate and timely manner, making it to each destination as scheduled and that staff appropriately/properly bag, tag, sort and route shipments.

• Ensure that proper documentation is completed and accurately attached to shipments as required by each shipment/airline: MAWB, Label, KP, I.E., etc.

• Manage team and ensure that all steps are taken to rectify issues with shipments where information is missing Notify department managers of any issues regarding

• Leverage systems, equipment and process redesign to drive continuous improvement in quality and efficiency

• Secure inventories by executing controls and ensuring strict compliance with security procedures

• Maintain and provide quality customer service an good communication with the customer base

• Ensure activates are performed in compliance with company policies and procedures as well as state and federal laws and regulations

• Perform other duties as assigned

Minimum Qualifications:

• Minimum of 3 years of operations experience in freight forwarding/logistics in a high volume/secured environment in positions of increasing responsibility.

• Proficiency with Microsoft Office products including but not limited to Excel, Word, PowerPoint and where possible internal Brink’s proprietary/commercial business software packages (i.e. BITS, Garcia etc.)

• Must be minimum of twenty one (21) years of age

• A current & valid driver’s license

• A valid weapons permit or ability to pass applicable weapons licensing requirements

• A valid guard card or ability to obtain a guard card or any other required licenses

• Ability to lift at least 50 pounds on a consistent and regular basis

• Must have flexibility in working a wide range of hours including weekends/holidays as needed.

Preferred Qualifications:

• 
  Experience in the Air Transportation or Armored car industry

• Supervisory experience in a production environment

• Knowledge of Customs Regulations

• Knowledge of lean/process improvement methodologies

• Knowledge of budgeting and planning experience

• Bachelor’s Degree

Professional Skills:

• Excellent ethics and integrity

• High attention to detail

• Collaborative work style

• Excellent customer service

• Ability to work independently

• Professional, positive demeanor

If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink’s Global Services U.S., Inc. Brink’s provides an outstanding total compensation package for this position. In addition to a competitive salary, we offer to eligible employees, medical, dental, vision, and life insurance plans. We also offer a 401(k) Plan. If you are interested and meet the requirements for this position, please apply.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Brink’s is the global leader in security and logistics services, trusted by banks, financial institutions and businesses in both public and private sectors. We deliver the currency of the world to businesses in our communities. We do it because we’re needed. We do it because we’re trusted and valued. We do it because it makes us proud. Brink’s Proud.

Thank you for considering applying for a job at Brink’s U.S. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature.

Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink’s U.S. For more information about future career opportunities, join our talent network, Like our Facebook page or Follow us on Twitter.

Brink’s is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information or history or any other characteristic protected by law. Brink’s is also committed to providing a drug free workplace.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.