Supervisor MSRDP - Revenue Cycle

UT Southwestern Medical Center has an opening with the Revenue Cycle Department team for a Supervisor, MSRDP. The ideal applicant responsibilities will include but not be limited to the following:

• High energy, motivational, encourager to the team

• Ensure work processes and workflows are accurate and timely

• Resolve all adjustments and credit balances properly and accurately

• Communicate and educate team with appropriate feedback as needed

This is a 100% work from home (WFH) opportunity, however, the candidate must live within the State of Texas and be available to come to the office for possible meetings, training and equipment pickup or exchange, if required.

High School diploma or equivalent and 5 years‘ experience working with medical claims recovery and/or denials management and regulations within a healthcare or insurance environment. Five (5) years’ experience in a lead or supervisory experience is preferred.

• Supervises day-to-day operations of assigned group.
• Ensures production and quality control standards are met by review- ing management reports.
• Assigns workload to meet production requirements by evaluating production reports.
• Maintains performance standards by counseling employees, performing appraisals and providing required training.
• Ensures departmental policies and procedures are properly followed. In addition, develops and revises policies and procedures as needed. Maintains written procedures for workflow by writing or updating procedures as needed. Communicates and educates all applicable information to appropriate personnel and affliliated facilities as required.
• Completes reporting to management.
• Compiles analyzes and reports status and issues involving all aspects of assigned area. Makes recommendations to management to reflect changes by reviewing management reports and other data, identifies conflicts and write resolutions.
• Completes special projects as assigned by management. Participates in project groups and taks force teams.
• Reviews and analyses information, identifies problems, recommends solutions and/or writes reports for management or other personnel within established business presentations to staff.
• Monitors correspondence received from various sources, audits mail returned for bad addresses and updates addresses as needed. Audits patient accounts for mailing problems.
• Resolves complex problems and questions by contacting insurance companies, places of employment or federal agencies.
• Performs other duties as assigned.

This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of: race; color; religion; national origin; sex; including sexual harassment; age; disability; genetic information; citizenship status; and protected veteran status. In addition, it is UT Southwestern policy to prohibit discrimination on the basis of sexual orientation, gender identity, or gender expression.

2021-2022 Benefits Summary

• PPO and ACO Options
• 100% Coverage for Preventative Health No Co-Pay
• Tobacco-Free Incentives
• Generous Prescription Drug Plan
• 3 Options for Dental Coverage
• 2 Options for Vision Coverage
• Abundance of Wellness and Employee Assistance Programs

(Eligibility varies by employment status)

• The Teacher Retirement System of Texas is a defined benefit plan with 5-year vesting
• Employee Contribution Max 7.7% of salary
• Employer Contribution Match up to 7.5% of salary
• Optional Retirement Program (ORP) defined contribution plan with 1 year, 1 day vesting
• Employee Contribution Max of 6.65% of salary
• Employer Contribution Match of 8.5% of salary
• Optional Tax-Sheltered Annuity
• Optional Deferred Compensation Plan

• 15 Paid Holidays, Eligible Day 1
• 8 Hours/Month Accrued Vacation
• 8 Hours/Month Accrued Sick Leave

• On-Site Day Care
• Employee Discount Program
• Tuition Reimbursement Program
• Long-Term Disability Coverage
• Short-Term Disability Coverage
• Voluntary Group Life Coverage
• Accidental Death & Dismemberment Coverage

Why are top candidates in so many professional fields – including customer service, finance, and human resources, to name a few – choosing UT Southwestern Medical Center as a career home? Simple. They know that they will work among a team of people who bring their best every day to support a health organization that’s breaking new ground in dozens of ways. That’s what we can offer you.

It takes a lot to keep UT Southwestern at the forefront, where world-class patient care, acclaimed medical education, and innovative research breakthroughs are common occurrences. When you join us, those are the challenges you’ll share. Our organization has taken on serious commitments and responsibilities within a rapidly evolving health care system.

Change is a constant, so our work supporting this complex matrix of business and systems needs must rise to the highest level of professionalism, collaboration, and innovation. That’s true for every role across the Medical Center and represents why this can be the most challenging work of your career.