Supervisor - Detailing

About UsFreeman is the global leader in events. Whether virtual, in-person, or hybrid, we are on a mission to redefine live for a new era. With a data-driven approach and the world's largest network of experts, our insights are shaping exhibitions, exhibits, and events that drive audiences to action. Our integrated full-service solutions leverage a 100-year legacy in event management as well as new technologies to deliver moments that matter. SummaryDirectly supervises and coordinates the activities of an assigned team of up to 8 employees for the specialized function of Detailing across multiple locations, including hybrid and remote workers. Provides 2 & 3-dimensional Detailing services using Computer-Aided Design and Drafting (CADD) software and equipment, performing specialized Detailing tasks at all levels of complexity and volume. Maintains an effective balance between supervisory and non-supervisory duties and responsibilities, according to management’s expectations. Essential Duties & ResponsibilitiesDetailing

• Operates computer-aided design and drafting (CADD) equipment and related software to produce Detail drawings, charts, forms, technical reports, symbols, and tables.
• Function as a subject matter expert for CADD, online software, Flex, Smart panel, and custom projects.
• Strong ability to communicate with sales, design, operations, production and management.
• Draws highly detailed to scale construction drawings for exhibitions, trade shows, conferences and events based on preliminary concepts, renderings, sketches, written or narrative descriptions, specification sheets, etc.
• Obtains and assembles data to complete detail drawings, meeting with production, operations, shop personnel, and I&D.
• Provides space planning information based on information from Sales, Design, Floor Planning, and operations.
• Formulates and provides highly detailed drawings and or reports for graphic layout and graphic production.
• Provide solid modeled parts and DXF files for CNC computer numerically controlled equipment. Communicates directly with CNC programmers.
• Configures appropriate detail drawing packet to provide floor plans, elevations, isometric, electrical, graphic, and reports to installation and Dismantle.
• Utilizes wide-format graphic reproduction equipment and related software to produce large or precision scaled documents.
• Provide detail drawings to comply with all applicable codes, guidelines, rules, and regulations including but not limited to ADA.
• Provide required layout and information for submittal to governing authorities in fulfillment of permitting requirements.
• Interprets and applies corrective feedback from governing authorities to ensure design is in compliance with all rules and regulations.
• Utilizes electronic file management systems and related software to appropriately create and maintain all pertinent digital files and records according to established practices and procedures.
• Employs CADD file maintenance standards, practices, and procedures as directed.

SUPERVISION

• Supervises the work of Detailing employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as they arise.
• Prepares and issues work schedules, ensuring deadlines and assignments are effectively managed in collaboration with other departments.
• Provides employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
• Resolves internal customer complaints and answers questions regarding policies and procedures.
• Participates in the work of employees to facilitate productivity or to overcome difficult aspects of work.
• Reviews records and reports pertaining to activities such as production, payroll, and billability to verify details, monitor work activities, and evaluate performance.
• Participates in the recruitment, interviewing, selection, and retention of employees.
• Interprets and communicates work procedures and company policies to employees.
• Discusses job performance with employees, formulating goals, providing timely feedback, reinforcing areas of strength, and coaching in areas of needed improvement.
• Evaluates employees' job performance and conformance to company policies and recommends appropriate action to management.
• Researches, compiles, and prepares reports, manuals, correspondence, or other information required by management.
• Coordinates activities with other supervisory personnel and other departments as needed to achieve mutual objectives.

Education & Experience

• Associate’s degree, bachelor’s degree, certificate, or equivalent training in an academic or vocational discipline that places a significant emphasis on Computer-Aided Design and Drafting (CADD) from a university, college, technical school or trade school.
• Autodesk AutoCAD 2013 or later (preferred), Autodesk Vault Professional (preferred), Adobe Acrobat Professional (preferred), Adobe Illustrator (preferred), and Microsoft Office (required). 10 years of relevant professional experience preferred. Previous experience as a Senior or Lead Detailer preferred. A combination of education, experience, and demonstrated competencies will be considered if relevant to the essential duties and responsibilities.

Diversity CommitmentAt Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.