Supervisor Access Center
- Full-Time
- West Reading, PA
- Reading Hospital
- Posted 3 years ago – Accepting applications
Job Description
Responsibilities
The Access Center Supervisor is responsible for supervising the Outpatient Scheduling and/or Medical Group Scheduling Representatives and Access Center Team Leads. The functions that are supervised are related to timely and accurate collection of data to complete the scheduling, pre-registration and/or insurance verification, when applicable, for all tests/procedures, including complex diagnostic procedures, and medical group practice appointments during the scheduling call, as well as ensuring staff are modeling behavior to promote a positive patient experience.
Qualifications
Education Requirements
Experience
Required Skills
Apply to this Job
The Access Center Supervisor is responsible for supervising the Outpatient Scheduling and/or Medical Group Scheduling Representatives and Access Center Team Leads. The functions that are supervised are related to timely and accurate collection of data to complete the scheduling, pre-registration and/or insurance verification, when applicable, for all tests/procedures, including complex diagnostic procedures, and medical group practice appointments during the scheduling call, as well as ensuring staff are modeling behavior to promote a positive patient experience.
Qualifications
Education Requirements
- 4 year Bachelor's Degree or combination of relevant education & experience may be considered in lieu of Bachelor's Degree
Experience
- Relevant Experience
Required Skills
- Computer Skills to include use and navigation
- Customer Service Skills
- Excellent Communications Skills
- Excellent Interpersonal Skills
- General Clerical Skills
- Keyboarding
- Microsoft Excel
- Microsoft Word
- Multi Line Telephone Operational Skills
- Multitasking