Success Advisor (Student Services Professional II)

In collaboration with the Director of Student Engagement and under the SDSU Global Campus Associate Dean and Chief Student Experience Officer & AVP of Student Affairs, provides academic advising and success coaching to students. This position aims to support students in achieving academic success in transition to and during their tenure within SDSU Global Campus.

Success Advisors will promote and foster academic success, leadership, personal development, and professional growth; cultivate a community for students through the committed, collaborative, effort and support of faculty, staff, co-curricular activities, and the greater San Diego community; and create, collaborate and implement programs and services which aid in the recruitment, retention, success, and graduation of Global Campus students.

Success Advisors are responsible for proactively connecting with assigned caseload of students to provide appropriate academic advising, mentoring, and success planning to support students in reaching personal and academic goals. Utilizing institutional platforms and early alert systems, Success Advisors will use data to make targeted and intentional interventions, providing support and advocacy for students who need additional support. Success Advisors will also help to plan and host programs, field trips, study opportunities, and other such opportunities to ensure students are successful in pursuing their degrees at SDSU.

Education and Experience

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job?related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year?for?year basis.

Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of professional experience.

Specialized Skills

• Knowledge, sensitivity, and understanding of the social, political, personal, and cross-cultural needs of historically underrepresented and underserved students
• Ability to collaborate and work with other units regarding issues of diversity and community
• Interpersonal skills necessary to interact with students
• Ability to exercise discretion, confidentiality, and excellent judgment in responding to controversial, sensitive, and/or emotional issues and situations
• Ability to effectively use Word, Excel, Access, and PowerPoint to create and analyze reports, manage data, resource materials, and presentations

Preferred Qualifications

• Experience supporting historically underserved populations
• Prior experience with counseling and academic advising of students
• Demonstrated history of supporting students in crisis

Compensation and Benefits

Starting salary upon appointment not expected to exceed $4,304 per month. CSU Classification Salary Range: $4,304 - $6,120 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on January 22, 2021. To receive full consideration, apply by January 21, 2021.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

SDSU is a smoke-free campus. For more information, please click here.

SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.

Applicants with disabilities and applicants who require assistance completing an application may contact Meracle Cothron at mcothron@sdsu.edu.